customer
Good assistance and reception
The first time my futon cover showed up it was either damaged in transit, or it was tampared with for potential theft. A large black smudge stain did not come out of it. Maggie at Zonli was extremely helpful via email at getting me another, and the next one arrived undamaged and promptly. Maggie answered emails over weekends, so this is essentially above and far beyond normal customer care. Thank you for all you do. -Josh
Response from ZonliAug 24, 2026
Hi Josh! Thank you so much for your thoughtful review! We’re sorry about the issue with your first futon cover, but we’re glad Maggie was able to help and get a replacement to you quickly. We truly appreciate your kind words about Maggie and our customer care. We’ll be sure to share your feedback with her! Thanks again for choosing Zonli! Warm regards, The Zonli Team



