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Zonbase (zonbase.com) has 37 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
zonbase.com
Website
zonbase.com
Category
Internet & Software
Location
Sheridan, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 38% of reviews.
Latest
Most recent review: July 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Just started my Legendary subscription. I love that they have a lot to offer but I have yet to test everything. Curious to try the ppc and photo enhancement services soon.
Response from ZonbaseApr 25, 2023
Dear Zonbase Valued Customer,
We appreciate your feedback! Thank you for taking the time to share your experience with us. Your satisfaction means a lot to us, and we are grateful for your support.
At Zonbase, we are committed to providing excellent service and products. Your feedback encourages us to continue delivering exceptional customer experiences.
If you have any further questions or feedback, please don't hesitate to reach out to us. We are here to assist you in any way we can.
Thank you again for choosing Zonbase. We look forward to serving you again in the future.
Best regards,
Team Zonbase
AC
AC
Not even worth 1 star
UPDATE - First this company has responded to my review by claiming they have no record of emails between their company and mine. I have copies of over 20 emails between myself and this company between November and December 2022. Second I have not requested lifetime services. I prepaid for advertising services before I was ready for them because I was assured, twice, there was no expiration date. That was not a lifetime ago, by the way. When I was ready to use them they refused to provide the service AND they refused to refund my money. BUYER BEWARE - THEY LIED!!!
I am not surprised they are refusing to provide the services I have already paid for and are refusing to refund the prepaid funds because the owner of the company, Kevin David Hulse, his partner, David Shawn Arnett, and several of their companies, including Zonbase, DK Automation, and ThatLifeStyleNinja among others, have had actions taken against them by the FTC and now they have to pay millions in damages. See US District Court case no. Case No. 1:22-cv-23760. So keep the lousy $249. You clearly need it more than I do. Happy Reading!
ORIGINAL REVIEW: I would give this company negative stars if I could. They don't deserve one star. I prepaid Zonbase (Zonkeywords) for advertising services, which they are now refusing to provide. They demand that I prove to them that there was no expiration date on the marketing services. Seriously??? This is despite the fact that I have provided the receipt for my payment, and nowhere on the receipt or in any communication was an expiration date listed. I was also told pre-purchase that there was no expiration date. Yet as the customer, they require that I prove something that does not exist. When I demanded that they prove an expiration date existed at the time of purchase, they refused to respond to my message but clearly have no problem keeping my money as they have also refused to refund the money.
Response from ZonbaseApr 13, 2023
Hi AC,
Someone from our team will reach out to you again today.
MM
Matt M.
No Customer Service
They said my email accidently went to trash, and I do know that mistakes happen so that is not an issue. Then they said that they would have a customer service rep. contact me via email. It has been two days and I have not had anyone in ZonBase contact me in anyway what so ever. If there is any other information that I can send to help you help me for services paid for please let me know. It seems the only way that I can communicate with ZonBase is through Trust Piolet.
Response from ZonbaseJan 12, 2023
Hi Marcus,
Our team sent you an email but we never heard back from you since.
MA
Manase
5 Day Challenge - Zone Base
Kevin's style of presentation i very engaging. In addition he comes across as someone who is really interested in helping his student/customer to make it
JI
Jill
One of their best services is listing…
One of their best services is listing copywriting and photo enhancer! The description and keywords are of the best choices, and I love how they arrange the pictures. Thank you for optimizing my listing. I'm looking to get your services for my next products. Def would recommend you guys!
RE
Raquel E.
Their tool is helpful in finding…
Their tool is helpful in finding products. It's also easy to talk to support via chat as they respond immediately. So far all is good.
AM
Amanda
Exceptional Customer Service
Well, ecommerce can be a bit of a rollercoaster - so it is always a relief to find a company whose support staff can a) understand the problem you need solving and b) find the solution. Their staff tick all the boxes. Helpful, quick to respond and kept me in the loop while a resolution was found. Thank you! Great customer service.
AN
Andy
Effective
Very helpful, attentive and responsive. Zonbase agents know how to manage a PPC campaign and get results quickly.