ZomeeReviews of zomee.com

Response from ZomeeApr 10, 2025

We recommend hand washing your pump parts with warm water and soap to minimize warping and unnecessary damage. This cleaning method will get rid of any harmful germs or bacteria so you can pump the cleanest milk possible for your baby❤️

Response from ZomeeFeb 12, 2025

In 2024 we made some exciting updates to our Z2 pump model to help improve our customer's experience. Every mom is different and may respond better to another pumping pattern. The latest Z2 version is designed specifically to help get a quicker letdown and more efficient milk production. Zomee understands how busy new moms are and we made sure that the breast shield kit parts are straight forward and compatible with both versions. We appreciate your feedback and hope that your pumping journey is still continuing!

Response from ZomeeApr 26, 2024

Hello, Thank you for your candid feedback. We're thrilled to hear that you appreciate the quality and design of the pump, but we understand that the sensitivity issue is a significant concern for you, especially during such a busy and demanding time. We have some good news! Our updated Zomee Fit model now includes a lock feature on the LED screen, which can be manually activated & deactivated, preventing any unintended adjustments. This update was designed specifically to enhance the user experience by addressing feedback similar to yours. We are committed to continuously improving our products to meet the needs of all mothers. If you're using an older model, we would love to help you with an upgrade or provide additional support to improve your experience. Please contact us at [email protected] or call us at 888-662-7159, and we will make sure to assist you promptly. Thank you again for your feedback, and we look forward to making your pumping journey as smooth and stress-free as possible. Warm regards, The Zomee Team

Response from ZomeeJan 12, 2024

Thank you for sharing your experience with our products. We're delighted to hear that our breast pumps are effective in expressing milk and that they have exceeded your expectations in terms of efficiency, especially given the advice you received from lactation consultants. However, we are concerned about the issues you mentioned regarding leakage and noise. At Zomee, we are committed to providing high-quality, user-friendly products, and your feedback is crucial for us to improve. We will certainly take your comments into consideration as we continuously work to enhance our products' design and functionality. Regarding the size and discreetness of the pumps, we understand your concern and are always looking for ways to make our products more comfortable and less intrusive for daily use. We appreciate your suggestion and will consider it in our future design enhancements. If you have any further feedback, questions, or require assistance with the leakage issue, please feel free to contact our customer support team at [email protected] or call us at 1-888-662-7159. We're here to help and ensure that your experience with Zomee is as positive and beneficial as possible. Thank you again for choosing Zomee, and we look forward to serving you better in the future.

Response from ZomeeJan 12, 2024

Thank you for taking the time to share your feedback with us. We're sorry to hear about your dissatisfaction with the cost and shipping time for the replacement part you ordered. At Zomee, we strive to offer high-quality products and services at competitive prices. We understand that the cost of replacement parts can be a concern, and we continuously work towards balancing quality with affordability. Regarding the shipping time, we aim to deliver our products as swiftly as possible. However, there can be instances where external factors affect delivery times. We are constantly working on improving our logistics to offer faster shipping options. We value your business and would like to resolve this issue to your satisfaction. If there's anything we can do to assist you further or if you have any additional concerns, please don't hesitate to reach out to our customer support team at [email protected] or call us at 1-888-662-7159. Thank you for choosing Zomee, and we hope to serve you better in the future.