zogomom.comReviews of zogomom.com

I searched their website I was convinced I was buying a book Nope it was an EBook!!!!! Too bad for me However I will NEVER buy from them again NO customer service Shame on them!

There is no indication that the book advertised is a download rather than a physical copy. Once you make a purchase, you'll find that the shipping address asked for is part of the scam as nothing will be shipped. You will not be able to speak to anyone as the phone number on the site is useless. You will not receive a refund for your purchase, but will be told all sales are final. Please report any negative interactions with zogomom to the BBB, so they will be held accountable.

DO NOT ORDER FROM THIS COMPANY unless you are thinking you're going to get a .pdf file and not a book. That's all you will receive is a .pdf. Nowhere on the site or the purchase does it mention that you will only be emailed a .pdf file. No phone calls answered and emails are not responded to either. SCAM!

I wish I had checked review first!!!! And now, you can't reach them by phone--only email. However, they aren't responding to my inquiry! There's nothing on their site about NOT being actually hardbound books!

Horrible company who will scam you. Do not purchase from them. All books are PDF on their website. That’s not even the right kind of ebook that is easy to read on a phone! After they scam you, they will not refund you. Their website is tremendously misleading. I went to purchase a book yesterday, and it asked me for my shipping address. Nowhere on the page did it state it was an “ebook” or “pdf”. Once purchased, I received an email with a “download now” link and there it was - a PDF of the book. I can hardly even read it. I’m shocked and disappointed. When I reached out to customer service, they told me all sales are final. I had to file a dispute with my credit card provider.

NO MENTION THAT THIS IS A DOWNLOAD SITE.

Would give zero stars. Expected a paper book as Seller mentions "free shipping" and expected number of days for purchase to ship and arrive. NO mention book is a pdf. Read elsewhere (other reviews) that if you request a refund -- Seller states item returnable up to 30 days from purchase -- the Seller will tell you NO refunds.

I hardly want to give it a 1 star. There is nothing stating the condition of the book, if it is digital or not, and the phone number is a false one - no such number. So sad that people have this kind of time to make up and provide inaccurate information OR no information.