Zoe FinancialReviews of zoefin.com

Zoe Financial has been an excellent resource. Paul found the perfect Financial Advisor for us and all the way through the process has been responsive, knowledgeable, and easy to talk to. We initially interviewed two companies. After the interviews, we carefully choose our financial partner. The implementation stage went well, however as we moved forward, the Financial Advisor did not respond to our repeated emails and calls. We contacted Paul at Zoe and he acted immediately. He apologized and explained this was not the expectation of their partners. He let us know we would get a full refund (we did). The same day he recommended another company and set up an appointment with them for the next week. We met with the new company and felt comfortable with the Financial Advisor right away. We have been with the new company a little over 2 months and the fit is perfect. Paul knew us well enough to choose a Financial Advisor that met and exceeded our needs, saving us many hours of research and aggravation. We would not have found a Financial Advisor this good without Zoe. Zoe made the process easy and enjoyable – I would recommend their service to anyone looking for a Financial Partner.

Highly recommend!

I was matched with a financial planner with Zoe Financial over 2 years ago. The experience was great and they provided several good options for interviews. The fee structure was very clear and reasonable. The advisor I chose has been fantastic and meets with me quarterly to discuss all my investments, taxes and life planning strategies. Met with my advisor today and he is doing very well with my returns. I would recommend Zoe and their advisors to anyone that wants an independent advisor not tied to selling you their products.

Great service

Awesome product and experience!

The ZOE advisor I spoke with was excellent with deep knowledge about all the topics we discussed. However, when we discussed compensation, asset management and where our funds would be held, they kept mentioning a firm called APEX. This is fine I guess, but I really have never heard of them. I did some more research and it turns out ZOE has a relationship with APEX. I questioned the advisor and she broke down and shared that ZOE actually makes more money if we move our money to APEX. We initially wanted to keep our accounts at Fidelity. Isn't this a conflict of interest? I found all this buried deep within their disclosure documents on the SEC website. I did not find this a FIDUCIARY gesture. I did not see where to respond to the ZOE response below. Thank you for the prompt response ZOE. But with all due respect, you did not address what my ZOE advisor said about ZOE making more money if we move our funds to APEX....IS THIS TRUE? Does ZOE make more money if we move our funds to Apex? According to solicitor agreement I found on your site, you do. I truly appreciate your candor as we decide to work with ZOE, this advisor or not. Hi Alex, thank you so much for a prompt response and trying to resolve this. I would prefer to keep our communications on a public platform to help each of us remain accountable. I respect that ZOE has to get paid for all the time, effort & resources in offering a platform to match the public with reputable advisors. I have reviewed your website many times and that is clear. My understanding, according to your website, is ZOE receives the so called "solicitor fee" from the advisor. We as clients never experience this. The larger question is that if ZOE acts as a fiduciary, as your website suggests, then can you answer yes or no, Does ZOE make more money (in the form of the solicitor fee) if we as clients move our funds to this APEX company the advisor mentioned? I don't understand why they would tell us this if there were no truth in it. I appreciate your honesty more than you know.

Zoe's client manager worked with us diligently to explore different options for financial advisors. For us, who were engaging with financial advisors for the first time, it was a great resource to be able to find the right person to start with. We could talk with multiple advisors and select the best that meets our needs. This guidance made the process smoother and more accessible for us as first-time participants in financial advisory services.

If I could give Zoe 10 stars, I would. I worked with Paul. He was sincerely committed to finding the best fitting Financial Advisor for me. And he succeeded. In addition, he was responsive, knowledgeable and committed to listening and HEARING what my preferences were in an Advisor. I highly recommend Zoe, especially Paul, to pair you with the perfect person to work with you. Thank you Zoe and Paul. Teri Gottlieb