ZNOReviews of zno.com

Very fast shipping. I got my order within 7 days during holiday season which is very impressive. The color reproduction is great, it showed up true to the tone as seen from my computer.

I love their silk posters. I found them while scrolling through their website looking for a medium to decorate my son's bedroom. Their silk posters looks awesome. He loves how it's in a scroll form and plays with it all the time. The quality is great considering the fact that he almost treats it as a toy instead of a wall art. I will be buying more.

Their build quality is by far the best out of all photobooks at this price point. The edges are precisely cut, and because the layers of the lustre print is shown, it further shows the great quality. Ive had my little black book for 3 years and it still looks great

Their wall arts are made very well. Shipping was very fast, took about a week I think and the colors are vibrant. They didnt reduce the picture's definitions.

I contacted their customer service via email last week about shipping the two orders I have placed back to back together as one package and they were willing to accomodate for it. It was my fault for checking out seperately but they responded really quickly to my issue.

Easy to use website. Great products. The photobooks I got looks exactly like how I designed it/what I was hoping for.

Terrible customer service. I raised some concerns about but was not acknowledged by the rep(Everlyn). Ticket was set to solved without the issue being handled in a professional way.

We've ordered from them in the past and the products were great. But, we recently placed a rather expensive order that was lost in the mail. We called asking for help as it was a family gift and personal item but the customer support representative "Evelyn" was absolutely horrible. She repeated the same thing over and over again, argued with me, and offered not even a shred of care that you would expect from a customer service representative. When asking if I could speak to a manager or representative I was told that they were not in right now and that she does not know their hours nor did she have a way to contact the supervisor or manager directly. She didn’t even offer to have them contact me back when they get in. Won't be ordering from them again.