ZmasterminepteReviews of zmasterminepte.com

Actually I would rate this company as a minus ZERO. I ordered Nov 2, 2022 & still haven't received the cookware I ordered. I email them everyday & get a reply the next day, always the same they will send me a tracking number as soon as they have one, which is never. I carefully filled out the order form with my correct address in ARKANSAS, supposedly they sent my cookware to Honolulu Hawaii, then they supposedly had to try to retrieve it & resend it. The 2nd order NEVER arrived, which I expected to happen, they blamed the logistics company they use & stated over and over they are just a small company and they are loosing money, they then blamed the pandemic, and finally blamed me & got a little nasty, however, my response to them was not very nice. Supposedly they have shipped out my new order and even confirmed my address to be delivered to. I do not expect to receive it because it will be more excuses and delays. I've made official complaints to the Better Business Bureau which has done absolutely no good. I also placed another order with MCS, which I believe is connected to this company and am getting the same nonsensical replies as Z MASTERMIND. They are most likely the same company. Now when I try to email MCS it says the email can't be reached. I DO mail Z MASTERMINE every single day and have told them they are a fraudulent, scaming company and that I demand the cookware I ordered. They always reply back the same exact same thing & ask for my patience which I ran out of along time ago. DO NOT ORDER FROM EITHER COMPANY because you will loose your money. They believe nothing can be done to them. I have decided to NOT order anything from CHINA because I now have trust issues. B

This company is straight fraud I tried to get my money back my bank want even let me because they told them my baby item was delivered which was a lie. Trust and believe I’m suing .

Don’t order from this company. I have not received my tree and they will not respond to my emails.

Pity I cannot go lower. This is a fraudulent company. Everyone go onto facebook and warn your friends and get them to warn their friends and their friends etc. put a stop to this operation

Desde noviembre que espero un paquete y no ha llegado nada, ya son 2 veces que me envían números de envío de otros destinatarios, estafa total, unos sinvergüenzas........

J’ai commander en octobre 2022 et je n’ai jamais reçu le produit ils m’ont dit qu’il m’enverrait un nouveau colis mais ce n’est jamais arrivé

Z Mastermine Pte Ltd have not delivered my order no: 68ZN3-S8FJ29H ordered since November 2022. Initially delayed the tracking number but then the order was sent to Kigoma instead of Dar es salaam Tanzania. They keep on responding to my e mails inquiry begging for my patience as logistic Company is retrieving my order in vain. I decided to search the Company and found a lot of people are scammed. But the initial review there were people who recommended the products means they have received their orders and encourage us to order. It seems their office is in Singapore can we get Singapore Authority to burn this Company? Paypal should also burn them. Last communication with Company was 16th March 2023 and they asked me to wait few more days and this is now April 11 2023

Same hapened to me,after orderring on november 2022 still not received yet and is aprill 2023,same excuse as others wrote ,wrong adrress delivery and that will be shipped again,only excuses but seems that is a scam,no money back,DO NOT ORDER ANNYTHING FROM THEM…How can we get our money refund?