ZIP Moving & StorageReviews of zipmoving.us

*PLEASE READ BEFORE CONTACTING* If you can go with any other moving company please do… I called them yesterday evening right before there closing time to setup a move for 2 days from now then my apartment people called 20 minutes later rescheduling the date I tried to call back but they were closed I called this morning (after already paying a $50 deposit) and they told me to reschedule it will be $240 and to cancel it will be $360 they are taking hard earned money and doing no work at all I have a newborn trying to move into a new place explained this and they still charged me I have payed them $290 they haven’t done anything at all yet SPEND YOUR MONEY WITH PEOPLE WHO ARE NOT OUT TO TAKE FROM HARD WORKING HONEST PEOPLE… GOD BLESS AND HAVE A GOOD DAY!

Great moving company! Great packing! When delivered to my new address they unpacked all boxes , took away all paper and boxes! So helpful. Very. Great employees. Reasonable price also.

I would not trust zip again. The price they quoted me was way off from the total, by about $500. Absolute scam. The movers were fine but were slow and complained a lot about moving heavy objects, and kept asking if items were being taken, after being told everything was being moved, duh. They didn't pack several of my cabinets, which left me to take things after the fact. They were slow in the beginning and rushed the end, not putting things in the proper rooms. The move itself was perfectly mediocre, the price was exorbitant. It wasn't worth disputing the charge but I was totally ripped off. I'd go somewhere more trustworthy in the future.

Movers arrived and immediately started demanding more money, when I refused, they walked out never to return. I had to take the next day off from work and move with a uhaul. then zip would not give me a refund of my deposit.

Please DO NOT HIRE THEM! They are THIEVES, THUGS, AND FRAUD. They are unprofessional, unreliable, and steal. They changed the time of move three times and when they showed up they were high and aggressive and hostile toward me. They broke my stuff, stole my jewelry in the closet and left the stuff in the driveway, and took off. Later the company changed the $600 unauthorized charges to my credit card, which was not on file. Do yourself a favor and DO NOT HiRE THEM. I am a senior citizen, and I truly believed they are horrible to treat the elderly with respect and steal from them because they think they cannot do anything to them. Help your elderly and avoid this company at all costs.

Do not be deceived by the kind voices and very helpful manner the representatives seem to always want to help, it is a complete and told setup. I paid for full move, which I was told included a full pack, packing materials, delivery mileage, and unpacking (placing items on counter) and box removal. When the movers showed up on my move day only two movers showed up, which was my first indication that the move would have problems. The lead mover tried to tell me packing wasn't included in my move and he also told me that my items were under-estimated, and I would need to add 5000 more pounds to the estimated weight or my shipment almost doubling the price of the move. I asked to speak to a supervisor and was told not to worry the price was based on the weight of my items. I have collector's sneakers in the original boxes and was shocked to discover the mover did not pack my shoes boxes in a box. He instead taped the shoe boxes together in a bundle causing damage to the boxes and depreciating the value. So many corners were cut in packing my items. I know because after being told unpacking the boxes included in a full move, the day of delivery the movers were bringing my household goods in so fast I didn't have time to account and check things off. I asked why they weren't unboxing my boxes the lead mover said I didn't pay for that service. I asked to speak with a supervisor again and was told they would give me a discount but the movers couldn't perform the service because they were scheduled for another job. I say I was pissed is an understatement. I am a disabled veteran with a shoulder injury so there's no way I didn't pay for or ensure packing and unpacking were included in the move. The supervisor told me the someone in the QA department would listen to my initial phone call and if I was promised an unpacking of my items, they'd offer a partial refund. The movers assembled my bed incorrectly, broke numerous items in their rush to get done and overall, I was thoroughly disappointed. To top it off when I called to file a claim and discuss the unpacking of boxes that was not performed, I was told we don't even provide that service....Really! Liars and con artists who will break and damage your items. They quote and extremely reasonable price initially then add all types of fees and costs in later. Don't trust them and if they tell you you're paying for a full move or pack make sure everything included is itemized or you will be in for a surprise when they inflate and overcharge you for subpar service. AVOID, especially if you have a long distance move.

Movers were wonderful but question their business practices. They owe me $240 dollars an are trying to negotiate less than I deserve. Have email to back it up

My experience with Zip Moving and Storage has been a nightmare. Despite their friendly demeanor over the phone, their services were appalling. The movers threw our belongings into boxes without any care or packaging, resulting in extensive damage during the move. My stainless-steel trashcan was tossed in with other items, leading to damages. The mattress and sofa were covered with dirty and torn padding. Even my marble base and bookcase suffered extensive chipping and cracking due to their reckless handling. Out of 20 bins, 15 were cracked, highlighting their lack of care. Despite being charged for packaging, they poorly handled our items. When I requested a partial refund, they ignored me and provided no resolution for three months. As someone with experience in moving, I strongly advise against using Zip Moving and Storage. They left us with damaged belongings and refused to rectify the situation. Even upon delivery, only one mover showed up, leaving my husband and me to assist despite paying for full service. Avoid this company at all costs!