ZinioReviews of zinio.com

Response from ZinioFeb 23, 2020

Thank you very much for your kind review, Kevin. We are committed to offer a world class service and we're happy to see loyal customers like you enjoying of our product. If we can ever help you with anything, please don't hesitate to contact us either via email 24/7 at [email protected] or reach out on our live chat channels available from our Help Center (Mon-Fri 9am-5pm EST). Have a lovely week!

Response from ZinioJan 26, 2020

Thanks so much for your review and for using Zinio! We are happy to know that you are enjoying our service. If you ever have any questions please contact our Customer Support team via live chat or sending an email at [email protected] so that we can assist you. Have a great week!

Response from ZinioJan 7, 2020

Hi Francesco, thanks a lot for your review and we're sorry to hear about your experience. Actually we do offer instant chat through our support page (https://support.zinio.com/hc/en-us/requests/new) from where you can also submit a message to our Customer Support team and get a reply within few hours. In regard to any issues you may be experiencing, we encourage you to contact us through any of those three channels (email, chat or web form) providing some technical details (device, OS version, app version, screenshots...) so that we can get a better understanding of your case and provide you with accurate instructions to help you overcome any possible issues. Thanks for your time and hope to hear back from you soon!

Response from ZinioJan 2, 2020

Nous vous sommes très reconnaissants de vos aimables paroles et heureux de savoir que vous appréciez vos magazines avec ZINIO. Si nous pouvons vous aider, n'hésitez pas à contacter notre service clientèle. Merci beaucoup et meilleures salutations.

Response from ZinioDec 17, 2019

Hello KJ, thank you so much for your review and we apologize for any confusion. Please note that through our website you will find numerous messages about our digital magazines, the devices you can read on and the online/offline reading possibilities. Also please rest assured that you can cancel your subscription any time and receive a refund for any undelivered issues. If you had any doubts, please contact our Customer Service team who will be happy to help you 24/7 with anything you may need. Thanks again and have a lovely day!

Response from ZinioDec 17, 2019

Hi Joey, thanks for your review! Zinio has been running since 2001 as a distributor of digital magazines and we're proud to offer a large catalog of subscriptions and back issues on almost any platform. If you needed assistance to read, download and store your magazines on our platform, please contact our Customer Service team who will be happy to help you 24/7 with anything you may need. Thanks again and have a great day!

Response from ZinioDec 11, 2019

Bonjour Baptiste Olivier, vraiment désolé d'apprendre cette expérience. Nous croyons comprendre que vous avez communiqué avec notre équipe de soutien, qui examine actuellement les renseignements que vous avez fournis afin de mieux répondre à ces préoccupations.

Response from ZinioNov 26, 2019

Hi XavierV. Thank you so much for your review & loyalty to ZINIO. Have a great day