ZinioReviews of zinio.com

The response was fast.

This app works ready ands easy to use. Plus they have lots of good magazines everything from tech to music, and lots more for everyone from all walks of life. I do enjoy hanging out getting a good read in during parts of my days Thanks Zinio Best Alec

I use this app on my ipad, it's really intuitive and a great, environmentally friendly way to read magazines. I recently had an issue with a magazine subscription auto-renewing earlier than expected before I could cancel it. I reached out to Zinio via their website who responded and resolved the issue within just a few hours. Fantastic service! Zinio often have offers on their subscriptions and I'm looking forward to choosing my next magazine with them.

I was unable to sleep so decide to carry out some of my smaller administration tasks, during the early hours of the morning, that I had been putting off for a period of time. When dealing with Zinio I was most surprised to receive a reply, very shortly after sending my request, stating that it had been sorted out. On checking out the result of the action carried out, it had been done and to my great satisfaction. Not only was I surprised with the quickness of reply and carrying out of my request but also that it was carried out in the silent hours (UK) when most companies are closed so meaning that it would not normally have been actioned until normal office opening hours. I sent several other small requests to various UK companies throughout the night and as yet I have only received one other automated reply at midmorning today and I am still waiting for the others to reply. "Hats Off" to this company for their efficiency. It is something that is sadly lacking now in this so say busy world that we live in. If only more companies were like this one and took a leaf out of their book then the country of UK would be back on track in no time at all. This company got on with the job in hand and completed it in record time, unlike most companies that now appear to not be interested and hide behind the COVID crises and use it as an excuse as to how it has impacted on their lack of staff, which seems to have become the norm now when wanting something done in the UK. If a company is efficient then there is no excuse needed but if a company is grossly inefficient then all excuses are used whether it be Brexit, pandemics or staff shortages. We have become a country of useless greedy lazy wasters with the exception of those few that are out there. Well done to the Zinio staff and keep up the good work. Thank you very much from a very happy customer.

I didn't get an email warning me my subscription was going to auto renew, but they did promptly refund me when I contacted them.

Excellent and fast assistance

Practically instant response to my in app support request as well as resolution of my problem. Awesome.

I found it difficult to change the email address that I had been using to a new mail address and couldn’t locate where to access it in the site. A personal message that wasn’t A BOT 🤖 makes all the difference.