ZinioReviews of zinio.com

4.0414 reviews
Books & Magazines

Zinio

About Zinio

Zinio transforms your favorite print magazines into digital format. Same content. Same design.Delivered over the Internet. Straight to your desktop.

Zinio (zinio.com) has 414 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: zinio.com
Website: zinio.com
Category: Books & Magazines
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Zinio reviews

414 approved reviews, newest moderated first

tivi C.
Apr 22, 2023
Funciona fatal
Para usar zinio hace falta más que paciencia. La app funciona fatal. Acabo de comprar dos revistas y no me deja verlas. Dejaré de usarlo. No lo recomiendo a nadie.
Response from ZinioApr 24, 2023
Gracias por sus comentarios. Lamentamos mucho su experiencia. Con el fin de ayudarle a resolver el problema que tuvo en el sitio web y mientras que su compra, por favor póngase en contacto con nosotros proporcionando información detallada junto con el nombre exacto de la revista en [email protected] ref #1295072
Miguel B.
Apr 21, 2023
Suscripción a revista cancelada
Me suscribí a una revista digital (Desnivel) que ofrecía Zinio, y ahora me informa que ha cancelado el acuerdo con dicha revista y que no me la va a poder ofrecer. Me ofrece un vale para que me suscriba a otra revista diferente, pero a mi no me interesa y quiero el retorno de mi pago, a lo cual se niega. Actualización Como se puede ver, Zinio me pide como respuesta a esta denuncia en Trustpilot que les envíe todo el detalle de mi reclamación. Tras hacerlo su respuesta vuelve a ser la misma: que han transcurrido más de 3 meses de la contratación del servicio y que no me pueden hacer la devolución por paypal. La verdad es que me están tomando el pelo de una forma clara: nada les impide hacerme un ingreso a través de paypal o de una tarjeta de crédito sin tener que estar vinculado al pago inicial. Tened en cuenta lo que me ha ocurrido antes de hacer una suscripción con Zinio, pues en el caso de que finalicen su acuerdo con la revista te la dejan de enviar y se lavan totalmente las manos. Ahora voy a tratar de poner una reclamación en consumo.
Response from ZinioApr 21, 2023
Gracias por sus comentarios. Lamentamos mucho su experiencia. Con el fin de ayudarle a resolver el problema que tuvo en el sitio web y mientras que su compra, por favor póngase en contacto con nosotros proporcionando información detallada junto con el nombre exacto de la revista en [email protected] ref #1294854
Greg
Apr 20, 2023
excellent job
They were very helpful and solved my problem at once.
Response from ZinioApr 20, 2023
Thank you for your review Greg. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
kenken
Apr 19, 2023
rapid response
rapid response
Response from ZinioApr 19, 2023
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
Rocky J.
Mar 28, 2023
Thank you all!
Thank you all!
Graeme
Mar 27, 2023
subs transfer assistance
A magazine I subscribed to had been discontinued with 3 issues still remaining. The help desk very quickly resolved the issue and gave me a voucher to use for another magazine I was interested in. I could find no fault with their handling of the query at all.
Response from ZinioMar 28, 2023
Thank you for your review Graeme. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!
sylvain
Mar 27, 2023
good technical support and a lot of…
good technical support and a lot of magazines
Response from ZinioMar 27, 2023
Thank you for your feedback. Zinio is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at [email protected] quoting ref #1288828.
Customer
Mar 23, 2023
All the problems hve been solved
All the problems hve been solved. Great service. Manny thanks.
Response from ZinioMar 23, 2023
Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

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excellent job

rapid response

Thank you all!

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good technical support and a lot of…

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