Zilocar is a U.S.-first automotive data platform built for people who refuse to gamble on their next car. Start with our free VIN lookup to confirm make, model, trim, and key specs instantly. Upgrade to a paid vehicle history report and tap into a nationwide well of DMV, insurance, auction, and maintenance data—everything from accident severity to odometer rollbacks. Our clean, mobile-ready UI distills thousands of data points into clear insights you can act on, whether you’re a weekend shopper, a professional dealer, or a fleet manager. With Zilocar, transparency isn’t an add-on; it’s the product.
Zilocar (zilocar.com) has 351 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
zilocar.com
Website
zilocar.com
Category
Cars & Trucks
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 14% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Dear Brian,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet expectations.
This is certainly not the level of service we aim to provide, and we would appreciate the opportunity to better understand what went wrong and see if we can make this right. Many issues can be resolved once we review the account details directly.
We’ve attempted to locate your account but were unable to do so based on the information available here. Please reach out to us directly at [email protected] with the email used on your purchase so we can review your case and discuss possible resolutions.
We value transparency and fair outcomes, and we’re open to working with you to resolve this matter.
DU
Dustin
USELESS REPORT
WASTE OF MONEY!! This company provides no service history records. The report I received only had information about the build, the date, and the mileage when the car was originally sold to the first owner and when it was posted for sale again recently. So no service records whatsoever which is what you really need to look into when buying a used car. I know for a fact that there are several history records on the car as I bought a report from Carfax that reflects them. Zilocar charged me $30 for a useless report and when contacted said that their report is accurate and they will not refund my money. That they will instead give me another of their useless reports for free... So, I was scammed by this company. So please DO NOT fall for it.
Response from ZilocarJan 26, 2026
Dear Dustin,
Thank you for taking the time to share your experience. We’re genuinely sorry that the report didn’t meet your expectations.
To be fully transparent: Zilocar does not currently provide service history records. In reality, most vehicle history providers don’t consistently have access to full service history either, as this data isn’t centralized and is only available when it’s voluntarily reported by repair facilities or shared through specific private data sources. We do our best to clearly outline what’s included before checkout so there are no surprises.
Differences between providers exist because each relies on different data partners. Some may include certain private or proprietary data sources, while others focus strictly on public and verified records. This doesn’t mean the information in our report is inaccurate - it reflects the data available to us at the time.
While we offered an alternative solution, we’re sorry that it didn’t feel fair from your perspective. We’re actively exploring ways to include service history in the future if it becomes more consistently and reliably available.
We appreciate you taking the time to use Zilocar and share your feedback.
SH
Samuel H.
DON'T FALL FOR IT!!!
DON'T FALL FOR IT!!!
This website only provides information about owner changes, nothing more. Look at the 'reviews' tab on their website. They are fake reviews. The second sentence in almost all of them starts with 'Zilocar confirms' or similar. I don't believe human reviewers will start sentences with the name of the company, like on 75% of these, in the exact same format. The purpose of this is to skew the internet into telling you this is a good company.
Look at the positive reviews on TrustPilot as well, with a healthy dose of scrutiny.
All of their 'communications' are AI bots, and it is very obvious. One of their email accounts they use literally has the word "canned" in it. Canned, meaning there is no human involved.
If they respond to this review, look and see, it is the same wording and phrases re-used in their other responses.
Edit after response:
The official US Government website for NMVTIS lists authorized providers of their database on their site. Zilocar was not listed here when I looked for it in January 2026.
Their website WHOIS information was redacted heavily, meaning it was purposefully removed. The only country listed for this website is Lithuania.
Read the Zilocar FAQ page. They do not include service history for vehicles. For my vehicle, Zilocar showed no service history. Later on when I used Carfax, a lengthy service record showed consistent maintenance.
Be sure to check out the bestvehiclehistoryreport website and Youtube channel. Both of these are astroturfing efforts. Currently I would only trust reviews from websites and reviewers with established reputation. As of now, there are none aside from this website and channel.
I did get a response from an actual person after about a week. They offered me a refund. I told them I canceled the debit card I used to pay, and that I didn’t trust them. I haven’t heard back yet.
The more digging I did, the more I didn’t like what I found. Going forward they may become more transparent and trustworthy, and I hope this happens. Make sure for yourself that this is a company you can trust.
Yes, history reports are expensive. Database and dealership record access is not free, and the customer gets what they pay for.
I regret not doing more research before paying. Please do your own research. There is a chance that this website offers what you need, but please be 100% sure you know what they do and don’t offer.
2nd Edit:
For kicks I ran a report on a vehicle that I have owned for about a decade with one of my credits. This car has had **THREE** accidents that I know of, one of which was a total loss by the insurance company. Most recent one was about 6 years ago. And likely one more before I owned it. Their report says confidently that there are "No damages found!” even though this has had major damage more than once.
Just because they don’t find damages doesn’t mean they weren’t reported by insurance companies. I wonder if this company has ever produced a report that shows a wreck. I DOUBT IT.
Response from ZilocarJan 26, 2026
Dear Samuel,
Thank you for taking the time to share your feedback.
Zilocar is run by a real team, and all customer support is handled the same way - by people. Customer trust and experience are our priority, and that’s reflected in the feedback shared by our community.
If you’d like to share specific suggestions or discuss your experience directly, please feel free to reach out to us at [email protected].
We appreciate you taking the time to review Zilocar and giving us a try.
GK
Gabe K.
No Service Records Provided
This software provides 0 service history records. It is easy to navigate and gives a thorough report on many other factors such as title status and history, vehicle features, market value, and safety recalls. BUT, there is absolutely 0 records of any kind on PM history and repairs, which at the end of the day is close to the only details that matter when considering to buy a specific vehicle. The rest of the details is mostly just noise. Don't waste your money, get a Carfax report, the preventative maintenance history is easily worth $15.00 or so extra.
Response from ZilocarJan 26, 2026
Dear Gabe,
Thanks for taking the time to leave your review. I’m sorry to hear that the report didn’t provide what you were hoping for.
I want to be upfront and clarify one key point. Zilocar doesn’t currently include service or maintenance history in its reports. In general, this type of data isn’t centralized and is only available when repair facilities or private data partners choose to share it, which is why service records can appear in some reports from other providers and be missing in others. Because each company relies on different data sources, the level of detail can vary significantly for the same vehicle.
That doesn’t mean the information in your report was incorrect - it reflects the data that was available to us at the time. However, we understand that if service history was the main factor you were looking for, the report may not have felt valuable to you.
We are actively looking into ways to include service history in the future if it becomes more consistently and reliably available.
Thank you for giving Zilocar a try and for sharing your feedback. It helps us better understand what matters most to our customers.
MA
Mat
Second review
Second review.
Bought the monthly service advertising accident reporting a couple days ago because I’m shopping for a safe car for my child. When asking the owners about each car I ask for a CARFAX in case they have one. One of the owners had the CARFAX showing an accident. Zilocar showed no accident for that car on their platform. I ran 7 different vehicles through their site showing no accidents. 3 of those vehicles I’ve run through CARFAX are all showing accidents… 2 showing severe damage. Do not use/trust this service.
Response from ZilocarDec 30, 2025
Dear Mat,
Thank you for sharing your experience. We’re sorry that the report did not meet your expectations.
Zilocar reports are generated using officially available data from national and state sources. These databases contain information that has been formally reported and verified at the national level. Other providers may also include data from private or proprietary sources (such as dealership submissions, repair facilities, or partner networks), which are not accessible to most third-party services. Because of this, differences between reports can sometimes occur.
We never hide, alter, or exclude information. As soon as new records are added to official databases, they appear in our system automatically. When an accident does not appear in a Zilocar report, it means it was not present in the official data sources at the time of reporting.
After reviewing your case, we issued a full refund as a goodwill gesture, as our intention was to resolve this matter fairly and respectfully.
We appreciate you giving Zilocar a try and wish you all the best moving forward.
OS
Obed S.
Zilocar report contains zero service…
Zilocar report contains zero service records. I paid $29 and got ZERO value from this service.
1 star= "F", FAIL
I thought Experian/Autocheck was bad but I can't imagine why anybody would think Zilocar is worth paying ANYTHING for.
NEVER USE THIS SERVICE
Response to Zilocar's rebuttal of my review
You write: "We never aim to mislead..."
However, in your advertising you claim that your reports are 'Comprehensive' and in, what appears to be, a comparative review of various used car reports bestvehiclehistoryreport zilocar is directly compared to car reports that *do* include service history. By comparing zilocar directly to report providers that *do* provide service history and saying that your reports are ‘comprehensive’ *I was misled* into believing that zilocar provides service history.
In spite of the fact that '...dealership service and maintenance records are private information…' all the other report services that I have used in the past do provide service records. In fact, service records are, for me, the bulk of the reason for getting a report. The other stuff, while nice to have, isn’t of primary importance as most fraud is caught by state BMV and things such as odometer rollback can usually be inferred from service records. Until I bought the zilocar report I couldn’t even conceive the thought that a report service would not include service records. The fact that bestvehiclehistoryreport rated zilocar above report services that do include service records seems extremely disingenuous to me and indicates this review is not being honest.
Response from ZilocarDec 11, 2025
Dear Obed,
Thank you for sharing your feedback.
We understand the importance of service records. However, dealership service and maintenance records are private information and are not included in national databases - meaning third-party report providers cannot legally access them. Only a few premium services sometimes include service entries, and those reports typically cost around $45 for a single vehicle history report.
At Zilocar, we clearly list everything included in our reports before checkout, and we provide all available official data at a cost of under $0.60 per report through membership.
We never aim to mislead and are always happy to review any report directly with you if you have any questions.
RC
Roger C.
No Service Records
I purchased Zilocar due to claims of a very comprehensive list of items provided. Their reports do not provide any information on service records and for me, makes their report worthless.
Response from ZilocarDec 3, 2025
Dear Roger,
Thank you for sharing your feedback.
We understand the importance of service history. However, dealership service and maintenance records are private information and are not included in national databases, meaning third-party report providers cannot legally access them. Only a few premium services sometimes include service entries, and those reports typically cost around $45 for a single vehicle history report.
At Zilocar, we clearly list everything included in our reports before checkout, and we provide all available official data at a cost of under $0.60 per report through membership.
We never aim to mislead and are always happy to review any report directly with you if you have any questions.
CP
Chadwick P.
Discrepancies
Discrepancies
I compared to a competitor (Autocheck) and Zilocar reports 0 Accidents, when there is 1 Accident on history.
What else is Zilocar NOT reporting and just taking your money?
Response to edit: The accident was years ago. It wasn’t recent. VIN: 5TDBK3EH0AS023084
Response from ZilocarNov 10, 2025
Thank you for your feedback. We understand how concerning that can look. Our reports are based on official and insurance data, which sometimes updates at different times than other providers like Autocheck. This can occasionally result in timing differences for newly reported accidents.
We never hide or alter information - as soon as new records are added to national databases, they appear in our system automatically. If you share the VIN with us, we’ll gladly re-check it manually for you.
