ZielanReviews of zielan.com

I’f I could rate a zero I would! I did not receive my package although stated delivered 12/24, I contacted this company immediately and just not gotten a email back showing a picture of the delivery carrier they utilized just left my package outside my apartment complex and did not actually deliver it inside where the packages are delivered! They did not even attempt to call to let me know, I checked the ACTUAL mail parcel room 2-3 times no package, not thinking they actually just left my package outside for anyone to steal. Then they state they are not responsible for lost or stolen packages, I will never purchase anything else from this company that was the first and last! Do better with actually making sure PAYING customers receive what they pay for! And of course no response back after I IMMEDIATELY responded back to the email, have sent at least 3-4 emails and NOTHING! Bad business of a company!

Wish I would have read all the reviews before ordering. Placed my order December 5th. NEVER received my orders. When Will you make good on our orders? Either deliver or give a full refund. Will never order from you again. (conf.#228100 and 228092) Very upset customer.

If I could give zero I would, braclet never turned up, fully paid for, Do not order from this company I have sent you an email, respond reply????? Send bracket or give us our money back Said it couldn't deliver to our house, And tracking number invalid Is this a scam????????

12/12/2024 Please if anyone reading this review, please check out all reviews of others experiences with this company before buying. I cannot comment on the product, but I agree with another review, they have bad business practices, I ordered a bracelet and cancelled within ten minutes of ordering. I know they received my cancellation because they emailed me twice after cancellation. Now, emails gone dry. But I will not stop. Mad customer 🤬

The item was not delivered to my house. Customer service terrible-kept being told they would come back to me then I have had to follow up. I specifically paid for insurance that was offered yet they have done nothing to claim back off the courier. Do not use. I’m now trying to reclaim via PayPal.

Don't waiste your money. I ordered one of the bracelets for my husband for Christmas. He wore it for less than one month and the bracelet fell apart. I was very disappointed as the bracelet looked like it was good quality when it first arrived.

Tried to cancel my order within 10mins of purchase because I knew I'd made a mistake after reading the reviews. 10mins it took me to write to them and cancel. They say you can cancel within an hour. Not true. They ignored my email, along with further emails. Appalling customer service. It did arrive and like the reviews say it was cheap and tacky. Bracelet doesn't stay together and can't be worn.

Terrible customer service I've written to them 5 times now asking for a refund because the item came too late and I didn't want it no more and they don't bother responding!waste of money