OLIVIER C.
Commande passée le 6 mai
Commande passée le 6 mai ; nous sommes le 26,force d envoyer mail sur mail toujours pas recu la commande et 150 euros débité
Response from ZiamoreMay 27, 2026
Dear Mr. Cools, Thank you for sharing your feedback. We are truly sorry to read that your order placed on May 6th has still not been received and that, despite sending multiple emails, you remain without the delivery you were expecting while the payment of 150 euros has already been taken. We fully understand how frustrating and concerning this must be, and this is absolutely not the experience we want for our customers. Our support team normally responds within a maximum of 24 hours. We therefore kindly ask you to also check your spam folder, junk folder, and any other inbox tabs in case our reply may have been filtered there. If you still cannot locate a response, please contact our support team again directly at [email protected] with your full order details so the matter can be reviewed carefully and handled through the appropriate support channel as quickly as possible. Yours sincerely, Ziamore




