ZetaWatchesReviews of zetawatches.com

The customer service sucks. They said the person below didn't place an order. I doubt that. I have my order proof anyways. I have been waiting over a month now and they haven't even shipped it out yet... lol. First they said they sent it but the carrier didn't scan it. This was after I messaged them not before. Then they resent it 2 days later. Waited another 12 days. Still hasn't been shipped and says on Canada Post some sort of issue will update. Typical behaviour to expect and predicted it wouldn't be smooth. That's brutal. I gave 3 stars, but even then? I might not get it for 2 months and who knows their next update.

They have good prices on excellent quality watches, but I was disappointed that their website was misleading. They claimed to offer free worldwide shipping, but I was unable to check out without a $12.00 shipping fee included in my order. I e-mailed customer service and they sent me back a stock reply that they offer free shipping or $12.00 expedited DHL shipping. I e-mailed them back explaining that I was unable to choose a shipping option, and they sent me back essentially the same original stock message. I finally ordered the watch with the shipping rate included because they price was better than others I'd found, but I'm still disappointed by their misleading free shipping claim and unhelpful customer service.