ZentiReviews of zenti.com

4.764 reviews
Investments & Wealth

Zenti

About Zenti

Zenti is an innovative and human-first leader in the merchant services and payment processing industry. We specialize in high-risk payment processing for industries like firearms, CBD, adult entertainment and so much more! We're constantly looking for new, fresh and creative ways to save you money! If you're looking for merchant services or payment processing that is tailored to your business, transparent and human, you've found us!

Zenti (zenti.com) has 64 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: zenti.com
Website: zenti.com
Category: Investments & Wealth
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: December 2023.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Zenti reviews

64 approved reviews, newest moderated first

CHANG
Aug 11, 2018
Great customer service
Great customer service
Response from ZentiOct 23, 2018
Hello Chang, thank you so much for the great review! We strive to have the best customer service every day!
FEKADU
Aug 9, 2018
It’s a good service but I expect more…
It’s a good service but I expect more because you guys are growing fast with unexpected problems for instant booting a system a middle of a day .... And transactions duplicate you know what I’m saying... The big one to fix the problem when we call deferent representatives gives deferent reasons or excuses.....no transparency you know that means... No transparency .....no comfort zone .....
Response from ZentiOct 23, 2018
Hello Fekadu. We are sorry to hear you have been having some issue and would like to reach out to you privately. You may also email us at [email protected] or give us a call at 800-520-4488. We are looking forward to speaking with you!
Jennifer
Aug 8, 2018
We use Bankcard services to process our…EBT cards.
We use Bankcard services to process our EBTs. The communication with customer service reps & the service is good. They have raised the fees twice in the year and a half we used them. The fees are triple what they were when we started with them.
Response from ZentiOct 23, 2018
Hello Jennifer. We are sorry to hear that and will be reaching out to you privately to speak with you regarding your concerns. You may also email us at [email protected] or give us a call at 800-520-4488. We are looking forward to speaking with you!
Sylvia
Aug 8, 2018
Great customer service
Great customer service
Response from ZentiOct 23, 2018
Hi Sylvia! Thank you so much for the awesome review. We strive to make customer service a top priority for our merchants.
SAAD
May 29, 2018
We have dealt with numerous companies…
We have dealt with numerous companies over the years but service from Bankcard surpasses them all including rates and overall customer service.
Response from ZentiMay 29, 2018
Thank you Saad for the wonderful review! We aim for the best service for our merchants.
BILLY
May 23, 2018
We have increased sales since we are…
We have increased sales since we are able to take credit cards.
Response from ZentiMay 23, 2018
We are always happy to see a company's business grow using our services!
SHAHZAD
May 23, 2018
Its a great company to work with
Its a great company to work with. Never had any issues. Quick customer service.
Response from ZentiMay 23, 2018
Thank you Shahzad for the positive review! We strive to provide the best customer service for everyone!
KEVIN
May 22, 2018
owner
excellent service!!
Response from ZentiMay 22, 2018
Thank you so much, Kevin! We try and provide the best service at all times!

ZentiReviews of zenti.com

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ZentiReviews of zenti.com

Zenti reviews

Great customer service

It’s a good service but I expect more…

We use Bankcard services to process our…EBT cards.

Great customer service

We have dealt with numerous companies…

We have increased sales since we are…

Its a great company to work with

owner

About Zenti

About these reviews

More in Investments & Wealth

Limpia Deudas

Patriot Gold Group

S & H CONSULTANTS

Novae - The Credit and Money Company

Zenti reviews

Great customer service

It’s a good service but I expect more…

We use Bankcard services to process our…EBT cards.

Great customer service

We have dealt with numerous companies…

We have increased sales since we are…

Its a great company to work with

owner