Alexander D.
The five stars is not for fit, but everything else
The five stars is not for the current level of shoe fit, but I didn't want to take away a star even though the fit needs improvement. The reason I kept 5 stars is that the quality, innovation, and support communication is all exceptional. It's difficult to create something new and nail expectations, especially when you are being judged on difficult to predict and quantify criteria plus technology limitations. Overall, I'm very impressed with the quality and innovation, and I'm interested to see how they can improve design and process to custom tailor something that meets each customers expectations. A challenging construct but they are already doing quite well and I can't wait to see what they accomplish in the future!