Charles C.
There needs to be uniformity
There needs to be uniformity. from dress code to technique.
Zeel® created the Massage On Demand® category in 2012 and was the first company to bring same-day, in-home massages to customers. Ranked #167 on Inc. magazine's 2017 Inc. 500 list of fastest-growing companies in the U.S., Zeel is the leading and largest on-demand massage provider with over 10,000 licensed massage therapists in its network of over 85+ U.S. cities. Zeel offers the most reliable on-demand massage service in as little as an hour, 365 days a year, with start times as early as 8am and as late as 10:30pm. Zeel delivers the highest quality, five-star massages from licensed, vetted massage therapists to homes, hotels, workplaces, and events. With best-in-class security protocols and award-winning customer service, Zeel customers enjoy massages in the comfort, convenience, safety, and privacy of the place and time of their choosing. Booking, scheduling, and payment are made easy with the Zeel app for iPhone and Android. Zeel is also home to Zeel Spa℠, the on-demand staffing solution for spas; Zeel Concierge®, which enables hotels to provide in-room massage bookings for guests; and Zeel Corporate Wellness, which brings chair massages to companies, events, and workplaces.
Zeel (zeel.com) has 561 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Wellness & Spa · Winter Park, Florida
Excellent
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Showing 42 reviews with 4 stars · Clear filters
Charles C.
There needs to be uniformity. from dress code to technique.
William
Very nice service to have. Really enjoy the massage and the convince.
Response from ZeelJun 1, 2018
Thanks for the kind note, William! -CH
Kerry
Not a sufficient number of available and highly skilled therapist but, given the limited availability, I am pleased with most of the available therapist.0
Response from ZeelMay 29, 2018
We're sorry to hear you feel that way, Kerry. We're continuing to grow and add more therapist to our overall network every day. I'll make sure to forward your comment to the Customer Service team. -CH
Joe
Good customer service. I have gotten some spa finder cards from costco and try to use them with Zeel. It hasn't worked well for me through their website but the customer service team helped get the credit in and my appointment set up right away. Hopefully the process for spa finder cards will get smoothed out though.
Response from ZeelMay 25, 2018
Glad we could help you get that worked out, Joe. Thanks for the feedback! -CH
Andrea A.
Zeel makes it easy and safe to get excellent quality massages at home.This makes it much easier to manage chronic painful conditions like fibromyalgia, sciatica and lower back pain. After your massage you can relax.You don't have to worry about driving. With Zeel you don't have to worry about letting strange people into your home. Zeel massage therapists are very well vetted.My Zeel therapists have been well trained, have "good hands", can handle difficult muscular conditions and do communicate well about pressure levels, pain and problems. You can prioritize the therapists that work the best for you.
Response from ZeelMay 25, 2018
Hi there, Andrea. So happy to hear you're finding some relief and glad to know it helps that you don't have to leave the house- that makes us feel good! -CH
Kevin
Hit or miss on the therapists. Being a large man, technique is important. I’ve had therapist I would not want to work with again.
Response from ZeelMay 24, 2018
We're sorry to hear that, Kevin. You're right, technique IS important. I'll make sure to forward your message along to the Customer Service team. -CH
PD
I have had some massage therapists that are good, some are outstanding and a couple have been quite mediocre. The scheduling platform is good but I wish I had more control over who actually shows up at my door.
Aubrey
I think this is a great app service! The reason for 4 stars is it is a little pricey. They advertise you will receive 25% off your massages when signing up for the yearly subscription, but I did not receive that much off of my massages when I signed up for the yearly subscription. Overall though I would recommend this service to anyone! To me, the convience and comfort of having a great massage in your own home is superb.