Benjamin
Everything was going okay until I tried…
Everything was going okay until I tried to verify my ID which apparently only allows you to do once and I looked at the pictures and they were clear not blurry and I had a pair of headphones around my neck I think for the picture and all the sudden I can't access the the app and I can't get customer service to respond to me for nothing
Response from ZBDJun 27, 2026
Hello there, Apologies for the inconvenience you experienced during verification. Please reach back to the support team, and we will be able to investigate further. Thank you for your understanding.




