Ava L.
Awesome experience!
Awesome experience!! I cashed out 3K and at first I was a little worried because it took a few days while they did their internal review, but they did release the hold and paid me out with no issues. Honestly, I thought it might be a scam like a lot of people do, but I was completely wrong. They paid big time! Just wish I hadn’t played back the extra 4K I had left after hitting the machine.
Response from ZonzoMay 13, 2026
Thank you for sharing your experience! We’re glad we could complete your redemption successfully and show that trust matters to us. Large redemptions may sometimes require additional review for security and compliance purposes, and we appreciate your patience during that process. Congratulations on your big win, and we’re happy to hear everything was paid out smoothly. We look forward to having you back and wish you even more luck on your next spin! Zanzo Support