customer
beware Instagram fraud
I ordered a product online which I thought was from Zafira Organics. I was pleased that it was advertised as US manufactured. It was taking a long time to come and I looked at the shipping info only to see that it was coming from China. I contacted Zafira, angry that I'd apparently been deceived. I got a rapid response from Zafira. Long story short: the Instagram ad I'd ordered through was fraudulent and the product was not from Zafira Organics as I'd thought. It looked identical to the product I wanted to order. I will never order through Instagram again and hope my experience can help someone else avoid a costly mistake. I know the same thing can happen through Amazon. You need to be really careful determining if you're being offered a fraudulent knockoff. I'll still use Amazon to avoid shipping charged, but being very careful. I'll be using more direct sources. I'll never use Instagram. Thank you Carlos at Zafira Organics for your rapid and kind response and sending me a discount code so I can order directly from ZO if I decide to spend even more money after the cost of my mistake.
Response from Zafira OrganicsSep 24, 2026
Thank you so much for sharing your story to help others, we're really sorry you were caught out by a fake ad, and just a reminder that genuine Zafira is only sold on zafiraorganics.com (never on Amazon), so please reach out anytime if we can help.




