Mary W.
Good customer service
Good customer service. My Schnauzer loves the food. Glad we tried it.
Response from Yumwoof Natural Pet FoodOct 7, 2026
Thank you for the kind words, Mary! We're glad your Schnauzer is loving Yumwoof!

At Yumwoof, we believe dogs deserve better than highly processed kibble. We make gently air-dried dog food using clean, functional ingredients and science-backed formulations to support whole-body health. Our recipes deliver real benefits — from digestion and energy to skin, coat, and long-term wellness — without the fillers, shortcuts, or low-quality ingredients found in traditional dog food.
Yumwoof Natural Pet Food (yumwoof.com) has 23 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Mary W.
Good customer service. My Schnauzer loves the food. Glad we tried it.
Response from Yumwoof Natural Pet FoodOct 7, 2026
Thank you for the kind words, Mary! We're glad your Schnauzer is loving Yumwoof!
Kathleen
Yumwoof is a company that has built its success on products dogs love and outstanding customer service. We have an extremely finicky dog when it comes to what she will eat. We have been through all the highly advertised fresh brands and she would eat them for a couple of months, if we were lucky, but that would be it. She has been eating Yumwoof for more than two years now and loves it! We highly recommend all Yumwoof products and if you have any questions, we encourage you to reach out to customer service. You will receive a response that is quick and honest with helpful information if needed. Without reservation, we highly recommend you give Yumwoof a try.
Response from Yumwoof Natural Pet FoodSep 16, 2026
Thank you for the kind words! We're so glad that your pup has been eating Yumwoof for so long!
Carrie
I ordered a sample and it came in small morsels. My dog seemed to like it and I ordered 2 bags of the same kind I got a sample of. When it came, the morsels are 3 times the size of the sample. My dog refused to eat it unless I break it down and hand feed it to him. I reached out right away and complained and they told me to put broth on it. He doesn't like mushy food. The whole point of buying it was to make it more simple. I then asked to send back the other bag and they didn't reply. I asked again and they said it was too late to get a refund. Poor communication, deceptive advertising and expensive crap my dog won't eat. Now I'm stuck with food he won't eat. **UPDATE: yes you offered a different formula, which I advised you that wouldn't work because my dog has an allergy to chicken. I have to break it down and hand feed this to my dog for him to eat it. You will only refund unopened bags. I had to open it because a replacement food hasn't made it to us yet. The fact of the matter is you advertised it one way and gave me a something different
Response from Yumwoof Natural Pet FoodSep 15, 2026
We're sorry to hear this was your experience, and we understand how disappointing it is when your dog won't eat something you were excited to try. We did want to clarify a couple of points for anyone reading, as we take feedback like this seriously. Our records show we responded to each of your messages and offered to arrange a return for a refund on any unopened bags. We also recommended a softer alternative that's easier for smaller dogs to eat, along with a discount if you wanted to give it a try. If you haven't seen these details, please check your email, or feel free to reach out to us directly at [email protected] and we'll gladly get this sorted out for you. We appreciate you taking the time to share your experience, as it helps us continue improving.
Elizabeth C.
I had been on the hunt for a 'healthy-as-possible-alternative-to-raw" food that is also convenient because I am either busy or exhausted most of the time. I had tried feeding raw but the time commitment and stress of whether it was "balanced" was overwhelming for my life. (And frankly it was kinda messy and gross.) Just not sustainable for me. Then I researched a couple dozen air-dried and freeze fried brands, tried a few of them but I abandoned them either due to unsustainable pricing or what I felt to be lesser quality than expected . I finally came across yumwoof and they seemed to check all the boxes. I have been with them about a year now and don't intend on switching away. Excellent ingredients and processing, but just as easy to feed as kibble! I recommend it to any dog owner that will listen (and sadly some don't). Also they have excellent personalized customer service. There was a little glitch when they ran out of stock on the brand new Ancestral formula right before I was to take delivery. (I am on a subscription which makes it super affordable). They worked with me and we came to a perfect solution. Thank you yumwoof!
Response from Yumwoof Natural Pet FoodSep 14, 2026
These are the stories we love to hear! Thank you for the kind words.
Mrs S. H.
I would rate Yumwoof a 10! We have a puppy who is 6 months old and about 7 pounds. He came to us at 3 months and was on a Puppy Salmon Oat kibble. He absolutely hated it. I felt so bad for him because he dreaded eating his food every day. I started researching foods for a month. I wanted a food that was fish based as I thought it would help him transition and not cause digestive upset. I also wanted something high quality but not a wet food. I didn’t want to worry about traveling with wet food. My vet scared me off of raw. So that led me to look for a dry human grade food. I found Yumwoof in my search and loved the ingredients! I decided to give it a try! He absolutely loved it from the first bite. Also it smells so good!! It smells like real food with herbs. It doesn’t smell like yucky dog food. During our transition he would only eat the Yumwoof and leave the old kibble behind. He tolerated it so well. He’s only been eating it for 3 weeks but I have already noticed better poos! Not as much which is great! His tear stains have also disappeared! That means his body is actually absorbing the nutrients. We are very pleased. We are now signed up for your subscription. Love it!
Response from Yumwoof Natural Pet FoodSep 4, 2026
We love hearing stories like this! We are so glad your puppy loves Yumwoof!
Natasha K.
My dog is very picky and she eats this… so that itself is a miracle! She is also allergic to chicken and dairy and she has no reaction to yumwoof meat lovers- so happy I found this food!
Response from Yumwoof Natural Pet FoodAug 24, 2026
Yay! We are so happy to hear that. Thank you for your support!
Jamie S.
They are so responsive and helpful. They put a rush order through for me so my dog did not run out of food. I really appreciate their quick response and williness to put our pets first!
Response from Yumwoof Natural Pet FoodAug 24, 2026
Thank you for your kind words! We're so glad your pup got their food in time!
Izabel Cristina Porto L.
Gratitude and a willingness to resolve everything promptly!🐶
Response from Yumwoof Natural Pet FoodAug 17, 2026
Thank you for the kind words! We have a great team here to help