YuMOVE USReviews of yumove.com

Response from YuMOVE USJul 1, 2022

Hi Jerry, Thank you for taking the time to leave a review. Though most of our products show results in as little as 4 weeks, we do advise using them for 60 days before seeing the full effects. If you are not yet seeing any changes you can continue with the loading amount which can then be reduced once you start to see signs of improvement. If you still feel like there is not a noticeable improvement after reducing back down, it may be an indication that your dog may need a stronger formulation If we can be of any further assistance, you can get in touch with our Customer Care Team either by giving us a call on 01462 416866 (our phonelines are open Mon-Fri, 8am-6pm and Sat 9am-12pm), or by dropping us an email at [email protected]. Kind regards, Emma Customer Care Team

Response from YuMOVE USJun 28, 2022

Hi Gael, Thank you for taking the time to share your experience. If it has been more than 60 days and you have not seen the results you had hoped for, this may be an indicator that you need a stronger formula. We do also advise using a double amount for the first 4-6 weeks, using the loading amount will speed up the process and make those results more beneficial. Please feel free to contact us via email ([email protected]), so that we can discuss this further and talk it through. Kind regards, Louisa

Response from YuMOVE USJun 24, 2022

Hello Jillian, Thank you for taking the time to review our product and we appreciate any feedback given. Though most of our products show results in as little as 4 weeks, we do advise using them for 60 days before seeing the full effects. We do also advise using a double amount for the first 4-6 weeks, using the loading amount will mean that you start to see the benefits as soon as possible. You may wish to continue with the loading amount this can then be reduced to the maintenance amount once you are happy that there is a difference, If you still feel like there is not a vast improvement after reducing back down over the following weeks after the loading amount, it may be an indication that your dog may need our stronger product. I hope that this helps and if we can be of any further assistance please feel free to contact us via email [email protected], we will be more than happy to help. Kind Regards, Hannah Customer Care Team

Response from YuMOVE USJun 13, 2022

Hi Julie, I'm so sorry to hear that you had a negative experience on the phones with us. Your business is very important to us and we always want our customers to feel valued. If I can assist you with anything, please email at [email protected] and I'll be happy to help you in any way I can. Kind regards, Chelsea

Response from YuMOVE USMay 26, 2022

Hi Robin, I'm very sorry to hear that your dog is in pain. I would recommend doubling the daily amount of YuMOVE for the first 4-6 weeks. This is so your dog can feel the benefits as soon as possible. Please allow 60 days to see the full benefits. If you don't see a difference after 60 days, please contact us as we offer a full money back guarantee. If you have any questions for us, please contact us by calling us at 844 570 3222. We're here Monday - Friday 8am - 7pm CST (excluding public holidays), or you can leave us a message outside these hours and we will call you back the next working day. Or you can email us at [email protected]. Kind regards, Terry YuMOVE Customer Care

Response from YuMOVE USMay 16, 2022

Hi Eric, thanks for your review! Feel free to contact us at [email protected] for tips to help your doggie enjoy YuMOVE a little more. Looking forward to your next review after 4-6 weeks when you're able to see results! -Chelsea

Response from YuMOVE USApr 5, 2022

Hello Cheryl, so sorry to hear that your dog didn't see the results you were hoping for with our product. Thank you for your review and if we can be of any future assistance please don't hesitate to reach out to us at [email protected]

Response from YuMOVE USMar 21, 2022

Hi Stacy, thanks for leaving a review! We recommend using our product consistently for 6 weeks to see results, though some may see results sooner! Please reach out to us with any questions at [email protected]