John S.
The supplements do work but . . .
Update: I have to say I haven't seen customer service like this in a LONG time! Within a day of my review being posted a customer rep contacted me through email and informed me that the YuMove+ was the new equivalent of the Senior supplement and even offered an additional portion of the supplements to make up for my problems. We had previously used your Senior Adult supplement. My wife didn't think they were helping that much and they were expensive for our budget. After a few months off your product, she finally noticed the supplement was working and told me to start it again. Except you don't offer the Senior dog supplements anymore. Trying to figure out which current supplement to use now was not easy as the ingredients are not listed except in photos of the product.
Response from YuMOVE USJan 25, 2024
Hey John, we're so glad to hear that you and your wife saw a positive change in your pet's mobility since giving YuMOVE! Please know you can always call us with any questions at 844-901-2099 and we'll be happy to assist you. My recommendation for your senior dog would be our PLUS+ product as it is our highest strength product available online. A customer service representative will give you a call later today to ensure that we've answered any questions you may still have. Kind regards, Chelsea