YuMOVE US Reviews | Read Customer Reviews of yumove.com

YuMOVE USReviews of yumove.com

4.62,847 reviews
Pet Stores
8390 Champions Gate Blvd, Four Corners, Florida

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YuMOVE US

About YuMOVE US

At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!

YuMOVE US (yumove.com) has 2,847 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: yumove.com
Website: yumove.com
Category: Pet Stores
Location: Four Corners, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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YuMOVE US reviews

Showing 133 reviews with 1 star · Clear filters

Billie
May 8, 2024
I received the first shipment quickly…
I received the first shipment quickly and unbeknownst to me, my sister also ordered some for my dog. There was no getting him to get any of the medicine down. So, I requested help in canceling my order and provide instructions for return of the product and getting a refund. Never heard a word back other than asking for a review. Now I have received two additional bottles to do something with.
Response from YuMOVE USMay 8, 2024
Hi Billie, thank you for your review. After checking, I can see that we have no record of you reaching out to us. Please make sure to email us at [email protected] or give us a call at (844)901-2099 as we would be happy to assist you with this! Kind regards, Dianivette
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Dh H.
May 7, 2024
My dog would go all day without eating…
My dog would go all day without eating before he would eat food with the pills crushed and stirred in. He would spit the tablets out when trying whole. He would not have anything to do with them.
Response from YuMOVE USMay 7, 2024
Hi there, thank you for your review! We are sorry to hear that your dog did not enjoy the taste to our chewable tablets! However, we do offer a soft chew version that has a vegetarian hickory flavor to it that your dog may enjoy more! A Customer Care member will be in touch later today to further assist you with this! Kind regards, Dianivette
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Leanne
Mar 3, 2024
I have contacted you twice on line…
I have contacted you twice on line leaving you messages that Jake had past away and to cancel my subscription. Please do not send me another order and if you ignored my messages then just credit my account you charged and let me know how to return the order
Response from YuMOVE USMar 4, 2024
Hi Leanne, I am so sorry to hear about the passing of your dog! After checking, I can see that we have not received any correspondence from your email. However, A Customer Care Representative will be in touch later today! Kind regards, Dianivette
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Mary Anne R.
Mar 2, 2024
I did not place an order
I did not place an order
Response from YuMOVE USMar 4, 2024
Hi Mary, thank you for your review. After checking, I can see that you did start a subscription with us on December 30th and every 2 months from there therefore an order was processed and shipped out on March 1st. Feel free to give us a call at (844)901-2099 and we'll be happy to assist you with any questions you may have! Kind regards, Dianivette
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Robert R.
Mar 2, 2024
Not impressed at all.
We have been using Yumove for our border collie since she was a puppy. She just turned 6 last September. She had her hips x-rayed and checked for hip dysplasia at the OFA, and the report came back as GOOD. Now at 6 and a half years old, she is starting to struggle to get up on her hind legs. I feel that these Yumove supplements were useless and a waste of money. UPDATE: So you responded about Yumove plus, and then changed it. Why?
Response from YuMOVE USMar 4, 2024
Hi Robert, thank you for your review. We are so sorry to hear about your dog! YuMOVE is a supplement and can be used as a preventative but we do ask you to speak with your veterinarian as they know your dog best! Feel free to give us a call at (844)901-2099 with any questions and we'll be happy to assist! Kind regards, Dianivette
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Douglas and Barbara W.
Jan 23, 2024
I know a number of people who have used…
I know a number of people who have used your product on their dogs and it worked very well. Not on our Collie however. Not sure why but it did not do anything. We gave Buddy 4 in his breakfast and 4 in his dinner. Nothing changed. Thank you for trying. Love for now...Barb and Doug West
Response from YuMOVE USJan 23, 2024
Hi there, thank you for your review and I'm disappointed to hear that you don't believe you saw any results with Buddy from YuMOVE. A customer service representative will be in touch later today to ensure there's nothing further we can assist you with. Kind regards, Chelsea
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Andrea D.
Jan 21, 2024
Allergies to something.
Allergies to something.
Response from YuMOVE USJan 22, 2024
Hi Andrea, I am sorry to hear that your dog had a reaction to YuMOVE! After checking, I can see that we refunded your November 26th order on November 29th. We have also emailed you asking for more information of the reaction for our records, so if you can please reply to our email or give us a call at (844)901-2099! Kind regards, Dianivette
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Sonia T.
Jan 3, 2024
I do not recibid any packages yet
I do not recibid any packages yet
Response from YuMOVE USJan 3, 2024
Hi Sonia, thanks for your review. This review request was sent to hear feedback on how your ordering process went. I can see that your order has shipped and is en route to you! The order is expected to deliver by end of day Friday. Feel free to give us a call at (844)901-2099 with any questions! Kind regards, Dianivette
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