YuMOVE USReviews of yumove.com

Response from YuMOVE USNov 28, 2020

Hello Karin, Thank you for taking the time to get in touch and sharing this with us. I am very sorry to learn that some of the YuMOVE Chews are broken. This certainly wouldn’t be a normal expectation and are disappointed that this has been your experience. For your assurance, your feedback has been noted and shared. If this issue recurs or you would like discuss this further, please call 844 570 3222 or email [email protected], we're here Monday - Friday 8am - 7pm CST (excluding public holidays). If you leave a message outside these hours we'll get back to you on the next working day. Kind regards, Louise

Response from YuMOVE USNov 25, 2020

Hello Lois, Thank you for sharing your experience. We are pleased to hear that your dog is enjoying YuMOVE. Please keep in mind that it can take up to 8 weeks to see the full benefits that they chews can bring so please be patient ....we are confident that you both will be happy with the results! Please do stay in touch and let us know how your YuMOVE trial is progressing! We're always close by if you'd like to get in touch :-) Kind regards, Louise

Response from YuMOVE USOct 23, 2020

Hello, Thanks for taking the time to give us feedback, I am so sorry to hear your dog isn't keen on the chews. We want each and every dog to enjoy the benefits YuMOVE Soft Chews can bring! Looking for some top tips to help your dog try something new? If your dog won't eat the soft chew like a treat, it can help to try: - Mixing it with their regular food - Giving a treat they are used to and then follow up with their new joint supplement YuMOVE :) - Try putting it together with a piece of hard kibble if they are used to the texture, sometimes the softness of the chews is a new experience for a dog. Sometimes it just takes time for our four legged friends to get used to something new, keep up the good work :) We hope these tips help, YuMOVE Soft Chews help our dogs joints stay happy and healthy for longer, which is worth putting in the effort for. Stay in touch and let us know how you both get on! Kind regards, Louise