YuMOVE USReviews of yumove.com

Response from YuMOVE USFeb 14, 2022

Dear Brian, Thank you for taking the time to write a review, we are so sorry to learn of your very sad news. If you'd like to be unsubscribed from our mailing list, please let me know. Please note that whilst this will prevent future marketing messages from us, you may receive an email from TrustPilot asking you for a review in the next few weeks. Unfortunately this is an automated email which we're unable to stop once an order has been placed. You may also find it beneficial to read our blog post on coping with a loss. Please click the following link - https://yumove.co.uk/blogs/health-guides/coping-with-the-loss-of-a-pet Take care and cherish those precious memories. Kindest regards, Louise YuMOVE Customer Care

Response from YuMOVE USOct 12, 2021

Hello, Thank you so much for taking the time to leave your review, you feedback is very important to us. If you still feel your dog requires a bit more support, we also offer the YuMOVE Senior tablets, please find attached. https://yumove.com/collections/dog-health/products/yumove-senior. If there is anything else we can do, please don't hesitate to get back in touch. Kind Regards, Tammy

Response from YuMOVE USJun 23, 2021

Hello Edwin, Thank you for taking the time to share the details of your experience. I am sorry to hear that your dog didn't enjoy the taste of our tablets. If you haven't already tried, the tablets can be placed in food, they can also be crushed to a powder form. The crushed tablets can also have a small amount of water added to them to make a paste which some dogs do like to lick out of their bowl. We also have YuMOVE in tasty One-A-Day chews, so this could be another option for you. I have added the link below for you to take a look into at your own convenience. https://yumove.co.uk/products/yumove-one-a-day Also, please know that you are always covered by a 60 day money back guarantee with us. Please feel free to contact us via phone (01462 790886) or email ([email protected]), so that we can discuss this further. Kind Regards Emma

Response from YuMOVE USJun 21, 2021

Good morning Fred, Thank you so much for sharing your experience with us. Some owners notice a difference within 1-2 weeks, it can take up to 6 weeks to see the full effects. We also recommend doubling the daily amount of tablets for the first 4-6 weeks as this fast-tracks the benefits. If you’d like further advice, please phone our Customer Service team on 01462 416866 and we’ll be happy to help. Kind regards, Kerry - YuMOVE Customer Care

Response from YuMOVE USJun 18, 2021

Hi Janene, Thank you for your feedback and review. The feedback that we receive from the majority of owners is that their dogs enjoy the taste and will eat YuMOVE like a treat, however every dog is individual. The tablets are flavoured with pork Liver powder (listed in composition on label) White fish flavour (listed as “Flavouring; fish flavour” on label) which gives them a nice and inviting taste. We would recommend crushing them and hiding in something super tasty (like ham or cheese) to encourage your dog to take them. You could also try introducing the tablets at a low amount to begin with and gradually build up to the recommended amount so that your dog gets used to the taste over time. We have also heard positive reports from owners using ‘pill pockets’ to disguise YuMOVE in particularly fussy cases. Please do contact us if you have any other questions. Kind regards Amanda

Response from YuMOVE USJun 16, 2021

Hi Bobbie, Thank you for your feedback and review. I am pleased to hear that he loves the soft chews. Some owners notice a difference within 1-2 weeks, it can take up to 6 weeks to see the full effects. We also recommend doubling the daily amount of tablets for the first 4-6 weeks as this fast-tracks the benefits. If you’d like further advice, please phone our Customer Service team on 01462 790886 and we’ll be happy to help. Kind regards Amanda

Response from YuMOVE USJun 3, 2021

Hi Nancy, Thank you for your feedback and I'm sorry to hear that your dog has had an upset tum. For your reassurance, there hasn't been any change to the formulation of YuMOVE Dog and as the product contains natural ingredients, there are no known side effects. It would be really useful to obtain some more information from you about this, so if you wouldn't mind contacting us and we will log this on our report, that would be great. Thanks again for taking the time to review our product. Kind regards, Amanda