Laryssa D.
Big loss of money
Big loss of money, sorry ytmonster but your support did not help me and you cost me dear. I bought a premium membership at home and enough credits for a 50k campaign and when I launched it the campaign got only 1000 views. I wrote 6 times to the support for help to simply restart the campaign and the times I received an automatic answer that did not lead to anything. If you have the opportunity in person to see this message my campaign is still active and is: watch?v=uNUxoAnlAhc I begged the support to just restart my campaign with different settings for it to function and nothing, the response received told me that you hoped that my problem was solved alone.
Response from YTMonsterDec 19, 2018
Hi Laryssa, I'm very sorry to hear about your experience, this definitely doesn't sound like what we stand for. I would be happy to help you out with your campaign, and compensate you accordingly should you decide to come back. Simply open a ticket referring to this review, and we'll get it sorted as soon as possible. Best, Patrick YTMonster Staff



