YowosReviews of yowos.com

Customer service reached out after 2 days which although they say they respond within 24 hours is still acceptable, they have since been v good in communicating delivery issues hence the updated review and score Unable to contact anyone regarding delivery, they do not respond to emails and the delivery link they send you in emails connects you to a Chinese website so you have no idea when your order is due!!!!!!!!

Yowos customer service, return grantee and products are unsatisfactory. I ordered their product and the delivery time was over a month to ship from their location in Huizhou, China. Their return guarantee only covers products broken in the shipping process even though their returns page states otherwise. Their products are flimsy, break upon assembly, are non-returnable and scratch easily.

The customer service. The screws I received were wrong; they sent new ones right away. Then one of the separating bars was too short abd three new ones were sent out right away. I appreciated the assistance and the product!

My third purchase of a rotating bookcase resulted in a need to contact Yowos for a replacement. It was actually a pleasant experience, my issue was acknowledged, and the replacement sent quickly.

Like the product. Need better graphics showing how to assemble the bookcase. I had to go to the internet to get better illustrations about how to assemble and the correct sides to put on the outside of the bookcase.

they are perfect. I ordered 2 rotating bookshelves one for personal reading and one for my studio for my art books. They take of very little space and hold a ton of books. Like I said they are perfect for my needs.

I had such a great experience with YOWOS from start to finish. Not only is the shelf beautifully designed and very unique, but it’s also incredibly versatile — I was able to style it in both my kids’ room for books and toys, and in my creative workspace where I keep meaningful decor and items that inspire me. What really stood out to me was the customer service. I had a small issue when ordering my second shelf with the discount code, and the team followed up promptly and made sure everything was resolved. That level of care and attention truly makes a difference. It’s clear that YOWOS values both their product quality and their customers. I’m very happy with my purchase and look forward to continuing to use and share their pieces in our home.

This company is TEMU for furniture.