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Your Travel Mates (yourtravelmates.com) has 362 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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NMN
Waste of time and money. AI generated conversations! Beware!!!
Response from Your Travel MatesJan 15, 2025
Hello! Thank you for sharing your concerns. We have Anti-Scam Policy in use to protect every member and make you feel secure. If a member misidentifies him/herself we will reimburse all credits incurred communicating with this member. Should you feel that someone has broken this policy, we would be more than happy to resolve the issue fast.
Stephanie
A total fake, it's just lying. It's really embarrassing. Don't spend any money!
Response from Your Travel MatesJan 11, 2025
Hi! We have the Anti-scam Policy in use. We fight hard against fake profiles and scammers. If you think that a profile isn't real, please send a direct link to our customer success team [email protected]. We appreciate your help.
Raquel T.
Por cada chat así sea del mismo por ejemplo chico no se puede chatear dos veces hay que pagar nuevamente. Ahora quise empezar de nuevo vi alguien interesante y no lo puedo encontrar hago el pago y no lo recibe
Response from Your Travel MatesJan 9, 2025
¡Hola! Por el momento, no implementamos ningún plan mensual con acceso ilimitado a los servicios. El concepto de suscripción actual implica realizar compras para obtener créditos para usar los servicios. Pero esto conlleva algunos beneficios increíbles. Envíenos un correo electrónico a [email protected]. Nos encantaría explicarle cómo funciona y si vale la pena tenerlo.
Tamsin N.
Total scam! AI generated responses, and all fake profiles!! Nothing genuine about it. Do Not sign up - worst site imaginable!!
Response from Your Travel MatesJan 9, 2025
Dear User Thank you for your feedback. We are sorry to hear about your dissatisfaction. Our website has been operational for a very long time and we are always striving to make sure that all of our members are genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website. Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site. Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile). If you find such profile please send us link at [email protected]
Anna
Waste of time and money. AI generated conversations! Beware!!!
Response from Your Travel MatesJan 9, 2025
Dear User Thank you for your feedback. We are sorry to hear about your dissatisfaction. Our website has been operational for a very long time and we are always striving to make sure that all of our members are genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website. Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site. Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile). If you find such profile please send us link at [email protected]
Kari
Where do I begin??? I met a few guys, and spent an ENORMOUS AMOUNT of money on this site...DO NOT use them!!! The guys are fake, I've found several on different sites, even made contact with them...They didn't know me and the statuses were wrong from one site to another... One was widowed on one site, divorced on another...After many contacts with customer service, and being reassured the guys were legit, it's truly a scam and if I could give them a NEGATIVE ZERO rating - that would still be too high!!! Sadly I will never see the money back, and it's a shame...That money should have gone to other things not dishonesty...
Response from Your Travel MatesJan 3, 2025
Dear User Thank you for your feedback. We are sorry to hear about your dissatisfaction. Our website has been operational for a very long time and we are always striving to make sure that all of our members are genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website. Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site. Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile). If you find such profile please send us link at [email protected]
Aisha B.
It’s a scam. The conversations feel like AI. The men are not real. Do not waste your money I have wasted 25 pounds and it was way too much! Every guy who has tried to video chat with me looks nothing like the men in the photos on the site. Edit: I cannot reply to yourtravelmates response so I am editing my review to respond to their reply. YOUR SITE IS A SCAM! I paid £35 to send emails and chats. Since emails and chats are supposed to be cheap that should have lasted me for quite a while. 5 email correspondences and a day later your site said I was out of credits and then charged me £22. After that I replied to a text and the site once again said I was out of credits and tried to charge me again. Every “man” that I spoke to sounds completely fake and way too good to be true. They all talked like AI bots or scammers. Everything about your site is a scam.
Response from Your Travel MatesDec 26, 2024
Hi Aisha, Thank you for sharing your thoughts with us. Our app prioritizes authenticity, and we take allegations of fraudulent activity seriously and investigate all claims in line with the anti-scam policy. Regarding the member/s you are referring to, Please reach out to our team with relevant details at [email protected] to address this promptly.
Shokoofeh K.
I am so disappointed! so expensive I have paid more than 5000 euros and still have not been able to use that site for free, which I see many have. I have only paid on credits and have only used online chat which is the cheapest but still it just runs off so quickly. they just want to make money that didn't come your way! they can see how much i already paid and get like nothing!
Response from Your Travel MatesDec 22, 2024
Hi Shokoofeh, We’re sorry to hear about your disappointment, and we understand your frustration with the credit system. We strive to be transparent about our subscription and credit model. Credits are used for various features such as chatting, sending gifts, and accessing certain services, which can consume quickly depending on activity. If you feel your experience hasn’t been fair or that your credits have been used inappropriately and if the information that was clarified with your during the chat case 08854436 was not enough, please contact our support team directly with your account details. We’ll gladly look into your case and assist with any billing or usage concerns. Thank you for sharing your feedback,
