Your Travel MatesReviews of yourtravelmates.com

Response from Your Travel MatesJan 4, 2023

Oi! Lamento que a política de preços do nosso site o tenha deixado desapontado. De fato, o uso de determinados serviços custa um número fixo de créditos que você compra separadamente. Mas cada crédito adquirido por você é usado para apoiar todos os departamentos que garantem que você tenha um tempo seguro e agradável em nosso site. É por isso que nossos serviços não são baratos.

Response from Your Travel MatesJan 4, 2023

Hi! We fight hard against fake profiles and scammers. Please send us a link to a profile you experienced issues with to [email protected] and we’ll personally check the profiles again for you.

Response from Your Travel MatesDec 17, 2022

Hi! Our site is not based on the free-to-use model, but for the money you pay you to get anti-scam protection, constant updates, 24/7 Support, and more. You can look at it from this side: you are paying for a great experience and emotions and we are doing our best to provide that experience to you. A good experience is a great investment of money. If you have any concerns about profiles, please note that you can always reach our customer support team at [email protected] and we will check the profiles for you.

Response from Your Travel MatesDec 17, 2022

Hello! thank you for sharing your concerns. Could you tell us why you've come to such a conclusion? Did something happen that made you think so? Could you please contact us with the details via [email protected]. We will be happy to assist.

Response from Your Travel MatesDec 17, 2022

Hello, and thank you for your feedback! Concerning the members you are referring to, could you please contact us at [email protected] with the details? We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app.

Response from Your Travel MatesDec 9, 2022

Dear User. Thank you for your feedback! we are sorry to hear you felt this way. Hi there! On our site, we have a very strict security policy, as the security of our members is the top priority. If you think that a profile isn't real, please send a direct link to our customer success team [email protected].

Response from Your Travel MatesDec 2, 2022

Hi there! Thank you for sharing your experience! Dating websites are a lovely platform for scammers, we do our utmost to ensure you are fully protected on our website however, we are not naive, and we understand that there may be a small minority of our members that are here for the wrong reasons however, we do our utmost to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a full refund of credits through our anti-scam policy. In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team. *Id's of members *Screenshots *Time and date of correspondence *Any further evidence that the profiles are dishonest. please send us an email at [email protected].

Response from Your Travel MatesDec 2, 2022

Oi! Lamento que a política de preços do nosso site o tenha deixado desapontado. De fato, o uso de determinados serviços custa um número fixo de créditos que você compra separadamente. Mas cada crédito adquirido por você é usado para apoiar todos os departamentos que garantem que você tenha um tempo seguro e agradável em nosso site. É por isso que nossos serviços não são baratos.