Your Travel MatesReviews of yourtravelmates.com

Response from Your Travel MatesMay 11, 2023

Hello and thank you for your feedback. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits. if you find such profile, pelase reach us on [email protected]

Response from Your Travel MatesMar 31, 2023

Hi! We fight hard against fake profiles and scammers. Please send us a link to a profile you experienced issues with to [email protected] and we’ll personally check the profiles again for you.

Response from Your Travel MatesMar 23, 2023

Hello and thank you for your feedback. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits. Please send us an email at [email protected].

Response from Your Travel MatesMar 16, 2023

Hello and thank you for your feedback. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits.

Response from Your Travel MatesMar 16, 2023

Hi! I am sorry that our credits system may be a source of your disappointment at our website. Indeed, using certain services costs a fixed number of credits. Would you consider contacting us at [email protected] so we could look into your credit history and maybe counsel you on how to manage your credits efficiently?

Response from Your Travel MatesMar 16, 2023

Thank you for your feedback. We are sorry to hear about your dissatisfaction. Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website. Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site. Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile). We take such things seriously and looking forward to your email at [email protected]

Response from Your Travel MatesMar 2, 2023

Hello! Thank you for sharing your concerns. We have Anti-Scam Policy in use to protect every member and make you feel secure. If a member misidentifies him/herself we will reimburse all credits incurred communicating with this member. Should you feel that someone has broken this policy, we would be more than happy to resolve the issue fast.

Response from Your Travel MatesMar 2, 2023

Dear Member, Thank you for your feedback. We are sorry to hear about your dissatisfaction. Hello! At the moment, we do not implement any monthly plans with unlimited access to the services. The current subscription concept involves making purchases to get credits to use the services. But a few amazing benefits come along with it. Email us at [email protected]. We'd love to explain to you how it works and it is worthy of having.