Your Travel MatesReviews of yourtravelmates.com

Response from Your Travel MatesNov 1, 2023

Hello! We appreciate your feedback. We do not allow any misuse of our platform and check the app daily to delete all non-reliable members. All our members are protected by the anti-scam policy. Please email our customer support at [email protected] to resolve the issue.

Response from Your Travel MatesNov 1, 2023

Dear User Thank you for your feedback. We are sorry to hear about your dissatisfaction. Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website. Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site. Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile). If you find such profile please send us link at [email protected]

Response from Your Travel MatesOct 25, 2023

¡Hola! Nos disculpamos sinceramente por los problemas que haya tenido con la aplicación. Estaremos encantados de analizar esto por usted; contáctenos en [email protected]. Gracias.

Response from Your Travel MatesOct 11, 2023

Dear User, we are truly sorry to hear about your situation and would like to provide any possible assistance to you with it. So we would appreciate it if you could write back to us at [email protected]. We look forward to hearing from you!

Response from Your Travel MatesOct 4, 2023

Hi! We are sorry that your experience in our app is not satisfactory over the fact that communication involves making payments to obtain credits essential for using the services. But resources acquired from these purchases allow us to maintain 24/7 support and work on updates. Plus we do not post any ads that could bother you.

Response from Your Travel MatesSep 27, 2023

¡Hola! Tenemos en uso la Política Antiestafa. Luchamos duro contra los perfiles falsos y los estafadores. Si cree que un perfil no es real, envíe un enlace directo a nuestro equipo de éxito del cliente [email protected]. Apreciamos su ayuda.

Response from Your Travel MatesSep 20, 2023

Hello! We sincerely apologize for the trouble you've had with the app. We'd be happy to take a look into this for you, please contact us at [email protected]. Thank you.

Response from Your Travel MatesAug 30, 2023

Hello! From your review, we conclude that you don't like our application. May we ask what has become a reason for a low rating? Let us know as your comfort on our website is our top priority. Feel free to send your thoughts, ideas, suggestions to [email protected]