YourticketnetReviews of yourticketnet.com

Purchased 3 tickets for a Match in several months in advanced (Electronic tickets). After delivery dates passed off ( very same match day) they cannot provide the tickets or any alternative. According to their terms & conditions: "... a refund up to a maximum of [120%] of the ticket price of each ticket not delivered." They do not want to compensate anything and offered a 5% discount coupon (it is ridiculous) in addition to the refund. Already responded to their mails so hope they agree to accomplish their own terms & conditions, otherwise, we will try to go through legal procedures

Une honte! Nous avons commandé des billets en décembre pour le match d'aujourd'hui le 10 fevrier 2024 Real Madrid contre Gerone. Je leur ai écrit plusieurs fois pour leur demander les billets, ils m'ont dit que tout était normal, ce matin ils nous disent encore qu'ils vont arriver y a juste du retard pour au final nous dire 2 heures avant le match qu'ils ne peuvent pas nous fournir les places et impossible de se retourner. C'était le cadeau de Noël de 4 enfants! Nous sommes venus de la France à Madrid exprès pour le match. Une honte d'annuler et de le faire aussi tardivement!

Réservation le 22/12 de billets pour le match Real-Girona le 10/02, paiement et confirmation de la part de yourticketnet, accessoirement c’est le cadeau de noël de mes enfants ! Comme tout est ok in réserve notre hôtel et nos billets d’avion. Le 05/02 je reçois un mail pour me dire que je vais recevoir les billets dans la semaine. Pour au final recevoir le 08/02 à 20h40 un mail qui m’annonce l’annulation et le remboursement de mes billets. Tout ça sans aucune autres explications, c’est une pure honte, un scandale, un site de voleurs…Je vous laisse imaginer notre choc et la déception de mes enfants, sans compter les frais du séjour pour rien !!! Je suis scandalisé par vos méthode et je déconseille totalement ce site 😡 Une honte totale

I urge people not to use this company. I purchased platinum category 1 tickets for Real Madrid V Mallorca. This tickets I paid for were over £200 each. Paid for them in November for a game on the 3rd Jan 2024. I was meant to get the tickets emailed by QR code before the game. I flew with my family from Glasgow on the 2nd. I was promised the tickets by 12 on the day of kick off 19.35 kick off. I messaged continuously from 12 till 2 being told they had a problem with the supplier. I was offered a refund…. What good was that to me! At 2 I went to the stadium and stood in the line as I was going to purchase tickets as I had ran out of hope I’d get my tickets. At 5… yes 2 hours before kick off and 3 hours into the wait I received a phone call from a man saying I had to meet him to get my tickets. I made my way to a meeting point. Eventually someone turned up and handed me an envelope with 3 tickets for the game. I opened them and to my surprise they were for the top level of the stadium Not near where I had paid for. I was asked to return the tickets back to this location after the match. I refused point blank to return the tickets until I received a credit back. I was called numerous times by people in Madrid asking me to return the tickets. I still refused. Later that night I received a credit for 185…. Not anywhere near the value I’d expect as I had the furthest away seats possible. After which they completely blanked my messages/emails for a further credit. I believe they sold my original allocated tickets to the highest bidder as by the time the game came around they were much more expensive than I had paid. In my opinion why let the customer choose a location in the stadium if you can’t guarantee you have the tickets to sell ! Feel completely cheated at the whole experience.

We were robbed. Ee bought 02 tickets for ONE$130, in an excellent location and received 02 tickets for 30 euros, each, in a terrible location. We want our overpaid amount back

Biglietti arrivati in ritardo, e pagato 4 volte il loro valore, non comprate da qui!

The tickets are expensive : The real ticket cost 135 euros and in your website we paid 185 euros + 55 euros booking Fees... The delivery is so late... I received the ticket 23h before the match.

Tickets sold to me were Illegal and I was not allowed in the game. We paid thousands of dollars for the trip. SCAMMERS!! also, once I contacted them of the issue they STOPPED REPLYING!