M. U.
Awful
Luckily there are sites like Trustpilot where you can warn people to avoid scammers like this one.
YourStoreOnline is an online retail company that specializes in AS Seen On TV products, bringing those items to the everyday consumer at wholesale prices. We value each customer and strive for 100% satisfaction with not only our products but our services as well. We offer live customer service help as well as live chat, focusing on treating the customer as we would want to be treated. With seasonal hot products, buy 1 get 1 free deals and constant coupons, YourStoreOnline is a leader in online sales and marketing.
Yourstoreonline (yourstoreonline.net) has 144 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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M. U.
Luckily there are sites like Trustpilot where you can warn people to avoid scammers like this one.
Samay J.
They will charge credit card before sending product. They said they had it... then at shipment time it was on back order! lol! Do not order unless you want to be charged for item never send! Will never deal with this company again!
Shelby
I ordered an item on Dec. 13 as a Christmas gift. I was told on Dec. 27 that it was on backorder and would be mailed on Friday. Then each week after that I called and was told it was in and would mail on Friday. They kept saying that within 24-48 hours I would receive shipping confirmation and nothing ever arrived. I called 6-7 times and was told the item had shipped. I called today (2/8) and was told the item was on backorder and never shipped. I asked why I had been told so many times that the item had shipped and the answer was 'maybe they read the screen wrong.' I cancelled the order today - which I should have done a long time ago - but I kept giving the company the benefit of the doubt. I'm embarrased but not as embarrased as they should be.
Customer
Horrible!!!!!!!!!!!!!!!!!!!!!!!!!1
Response from YourstoreonlineNov 4, 2011
Our new customer service number is 800-25-5607.
Brian S.
Customer service gave me the run around many times about the satus of my order. They kept telling me is was shipping soon but that was a lie. Completely unsatisfied with this company and will never use them again. Searching the internet to provide them with bad reviews and have told all my friends and family not to use them.
AJM
Placed an order on 12/17/2009. Was promised a couple of times by email and phone that although the order was on backorder and that i would surely get it by 12/22. After complaining again I was promised that it was is shipping process to me and that I will get the tracking number no later than that day (12/22/09) Called them today after looking on line and seeing that they had updated the order to backorder, no one answers. Message (CALL BACK WORKING HOUR) IS THIS COMPANY LEGIT?
kb
Advertise products they don't have in stock and never return emails. DON"T buy from this company!!!!
Iris
I was promised that my order would ship within 24 hrs. I've called daily to check on my order. Each time I'm told that it is scheduled to go out soon (once they even said within 15 mins.) or that it had shipped already. Each time I was told it was shipped they claimed it was sent on a different day. Upon pressing them for the tracking info, they said that it hasn't 'technically' shipped yet, but instead queued to ship along with 4-5 thousand other packages and therefore it was too late to pull. I fully trust at this point that I will not receive my order in time for xmas and will therefore have to go out and purchase the product at a store. I will wind up with a double order because given their lack of costumer response I don't trust that they will properly credit my credit card for the amount. Will never, ever order from them again.