Be careful they get all your Information in order they will be able to help you but they don't help you at all its a scam, ones they get all your Info they never try to help you . WARRNING !!!! DONT GIVE ANY INFO TO THEM
Response from YoursmallbusinessAug 20, 2025
Erick, you were declined because your business couldn't support another loan due to the existing loan you took with another company and your low ending daily balances. There was no room for an additional loan.
Our sales manager Mark had explained this to you numerous times and you still felt the need to leave us a bad review. We appreciate your feedback and wish you the best of luck on your future endeavors.
HD
Hydrate D.
Poor service
Our representative was Randall Richard. For starters he led us to believe that they could get us business loan funding based on our profile information. Once that was determined to be untrue, he led us to believe he has relationships with several banks and could assist with business credit card applications through his connections, which also proved to be untrue. He gave poor recommendations for banks he has no real relationship with, refused to take accountability, and told us to just go with someone else versus trying to amend his wrong doing. Overall his service was poor, unsuccessful as a result of his own doing, and he wasted a months worth of what very little time we did have to complete our goals. Would not at all recommend.
Response from YoursmallbusinessMay 1, 2025
Hey Oliver,
Thank you for taking the time to share your experience. We sincerely regret that our service did not meet your expectations, and we take your feedback seriously.
Our goal is always to provide transparent and effective support to every business owner we work with. While we work with a broad range of lenders and financial products, not every funding option is a fit for every profile, and sometimes, unfortunately, approvals may not materialize as hoped—even after initial pre-qualification reviews. That said, we acknowledge that clearer communication and follow-through could have helped manage expectations better in your case.
We apologize if any recommendations given did not prove helpful or if our suggestions gave the impression of direct banking relationships where none existed. We are currently reviewing this situation internally to ensure all future communications reflect the most accurate and actionable options available.
While we understand your frustration and truly regret the time lost, we’re committed to learning from this experience and improving. If you’d be open to a follow-up conversation, we’d welcome the opportunity to make things right or at least bring closure.
Thank you again for your feedback.
Sincerely,
Randall Richards
