customer
Dead plants on arrival …
I received three plants for these guys and two were dead. I don’t think their plants are the problem but they haven’t figured out shipping. Won’t buy again
Response from Your Plant ShopFeb 20, 2025
Hello, and thank you for your review. We were on holiday during this time, so we are unsure how you would have received an order from us as we had no outgoing packages during Christmas/New Years. We take this time to rest as it is not an ideal time to ship plants with the closures and delays. If you did receive a package with damaged plants from an earlier date, we would love to help, but cannot do that unless given the opportunity. Please reach out to us ASAP so we can locate your order and find a resolution. If you are not happy, neither are we!