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Your Keto Diet Reviews | Read Customer Reviews of yourketo.diet

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Health & Medical
Hospital & Emergency
Your Keto Diet

Your Keto DietReviews of yourketo.diet

3.2571 reviews
Hospital & Emergency

Your Keto Diet3.2

Reviews571 About Contact

Overall score

3.2 out of 5

Average

Average of 571 reviews

Distribution

5★49%
4★6%
3★3%
2★2%
1★41%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

yourketo.diet
[email protected]

About Your Keto Diet

So you decided to go keto but you're still not sure where to start? Feeling overwhelmed by all the information and recipes on the web? No worries, we're here to help! Simply complete our 2-minute test, let us know what you like and what your habits are. Our algorythm, internally developed by professional nutricionists will give you the perfect, easy to follow menu, including grocery list and top up videos! Make the first step to a healhier lifestyle with Your Keto Diet!

Your Keto Diet (yourketo.diet) has 571 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: yourketo.diet
Website: yourketo.diet
Category: Hospital & Emergency
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 74% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Your Keto Diet reviews

Showing 233 reviews with 1 star · Clear filters

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Sandra F.
Mar 25, 2024
I have been trying to contact through…
I have been trying to contact through every way possible to cancel my subscription. To my knowledge I had sighted for a month but have been paying 19.90 every month I haven’t had success and seriously want to cancel my subscription. Sandra Forbes
Response from Your Keto DietApr 17, 2024
Hello Sandra, We have checked our systems, however, we could not locate your account or communication with us. Please, do not hesitate to get in touch with our Support Team at [email protected]. Best Regards, YourKeto Team
Report
Membre P.
Mar 19, 2024
Déçu de cette application mais mon…
Déçu de cette application mais mon problème est que je ne trouve pas le moyen de mettre fin à l'abonnement. Comment faire ? Il n'y a aucun service client personne à contacter... Application vraiment très mal faite !
Response from Your Keto DietJul 26, 2024
Hello Membre, Thank you for the feedback! Apologies for the negative experience. We will be glad to look further into your case. Please, do not hesitate to reach out to our Support Team at [email protected] for further assistance. Best regards, Your Keto Team
Report
Consumer
Mar 12, 2024
Site is hard to maneuver..
I have been fumbling around, trtying to find my diet. Haven’t seen it yet!
Response from Your Keto DietJul 28, 2024
Dear Client, Thank you for sharing your experience with us. We're sorry to hear that you've had trouble locating your meal plan. We want to ensure you have a smooth and enjoyable experience with our service. Please reach out to our customer support team at [email protected] so we can assist you in finding your meal plan. Best regards, Your Keto Team
Report
Roman H.
Mar 5, 2024
Don’t ever subscribe or pay them!!!
Don’t ever subscribe or pay them!!! I’ve subscribed to that app and payed using PayPal for a quarter. Never used that app and forgot i have it. Yesterday I was charged for another quarter automatically, didn’t received any reminder from them before and didn’t received any invoice after it. I noticed about the charge by PayPal’s email. Went to the app to search for unsubscribe option but guess what? There is no such ;) Had to open a case in PayPal to contact them. They replied me that they canceled my subscription but won’t refund me cause I agreed to that in their terms of use and according to some European laws… don’t ever pay them, you won’t be able to cancel it…
Response from Your Keto DietJul 28, 2024
Hello Roman, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the automatic renewal of your subscription. We strive to provide clear information about our subscription terms and the renewal process. We would like to mention that we do indicate the subscription nature of our meal plans on the final page of the creation process, just before you select the payment method. Additionally, this information is highlighted in our Terms & Conditions, which we ensure that all our customers agree to prior to finalizing the purchase. Please reach out to us directly at [email protected] if there is anything more we can do to assist you or if you have any further questions. Best regards, Your Keto Team
Report
Rose
Mar 5, 2024
Made payment, but can't log in
In January I had a fantastic experience with this app. Due to holidays I opted for a month. I now wanted to subscribe again, made payment, but can't log in. Can customer service please contact me? And why only respond to the positive reviews customer service? If no solution is found, I will take action on this
Response from Your Keto DietMar 19, 2024
Hello Rose, Thank you for the feedback! We're sorry to hear about your experience. Please, do not hesitate to get in touch with our Support Team [email protected] for further assistance. Best Regards, YourKeto Diet
Report
Ania P.
Mar 4, 2024
Odradzam
Odradzam. 1 dieta monotonna przez dwa miesiące 2 warzyw brak nawet tych dozwolonych 3 według mnie niektore dania "niejadalne" 4 zakupiłam jednorazowo na próbe a to okazuje się że subskrypcja którą nie wiadomo gdzie anulować 5 po przesłaniu e-eaila z prośbą o anulowanie owszem anulują ale opłaty nie zwrócą powołując się na unijne przepisy. Jak anulujesz subskrypcje proponują dożywotnią dietę. Podsumowując nie wiem kto to poleca ale dla mnie tragedia.
Response from Your Keto DietJul 26, 2024
Hello Ania, Thank you for the feedback! Please, be advised it is mentioned on a few places what the service is and what do we provide. This is also explicitly stated in our Terms and Conditions to which you have agreed at the time of purchase. Best regards, Your Keto Team
Report
Mike
Feb 27, 2024
Feel cheated over payments
Signed up for a month and served notice 5 days before the end of the period. Still charged for a second month despite the fact they had acknowledged receipt of the cancellation. Still no refund offered. Personally I feel cheated and couldn’t recommend this company to anyone. The plan itself was maybe helpful to get the hang of what Keto involves but the menus are a bit repetitive so I don’t see benefit of a subscription longer than a month particularly when there is a lot wider choice of menus available for free on the internet.
Response from Your Keto DietMar 19, 2024
Hello Mike, Thank you for your feedback! We have checked our systems and can confirm we have replied with instructions on how to proceed with the cancellation, however, we did not receive a response until after the charge for the next period. For further clarification on your subscription, do not hesitate to reach out Support Team at [email protected]. Best Regards, YourKeto Team
Report
Poul H.
Feb 20, 2024
Har sent en opsigelse i januar
Har sent en opsigelse i januar, men har desværre ikke fået nogen respons på den. De trækker igen penge i februar, har sendt endnu en opsigelse i februar, men hører ikke noget. Det kan åbentbart være svært at komme ud af igen.
Response from Your Keto DietJul 26, 2024
Hello Poul, Thank you for your feedback! We have checked our systems and unfortunately, could not locate a previous e-mail for cancellation from the e-mail provided in our systems. For more information, please, do not hesitate to get in touch with out Support Team at [email protected] Best Regards, Your Keto Team
Report

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