Your Keto DietReviews of yourketo.diet

Response from Your Keto DietNov 24, 2020

Dear Weronika, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best Regards, Your Keto Team

Response from Your Keto DietNov 24, 2020

Dear Magda, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best Regards, Your Keto Support Team

Response from Your Keto DietNov 17, 2020

Dear Magda, Please consider the timeslot for answering a request from our customer support ([email protected]) is 48h. So this is why you have not yet heard from our company regarding your request. On our website, the subscription plan is very clearly separated from the meal plan. In order to subscribe you have chosen to do so. Also - you entered your Paypal data and chose to pay for the plan, and now you say you were fooled. We have very clearly stated what you get with your plan, what is the price and when is it billed. Please make sure to read everything on a page before entering your data and making a payment. Best Regards, YourKeto Team

Response from Your Keto DietNov 16, 2020

Dear Anna, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best Regards, YourKeto Team

Response from Your Keto DietNov 18, 2020

Dear Joanna, please sent to [email protected] screenshots from the alleged transactions to our website and give us the exact email that you signed up with, so that we can be able to find you in our database. We would be happy to help you out with your request, we would need your email address, payment method, and date of purchase, or the meal plan ID in order to find you in our system and cancel your subscription. Best Regards, YourKeto Team

Response from Your Keto DietNov 16, 2020

Dear Nadine, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best regards, YourKeto Team

Response from Your Keto DietNov 17, 2020

Dear Krzysztof, We would be happy to help you out with your request, we would need your names, email address, payment method, and date of purchase, or the meal plan ID sent at [email protected] Best Regards, YourKeto Team

Response from Your Keto DietNov 2, 2020

Dear Joanne, when chosing the plan you see your options, and you see the plan cost divided by weeks, after you chose the 3, 6, or 12-months period and go to the payment page , you see the sum amount that is being paid for the 6-months period (in your case) billed every 6 months. So you see the payment and you have to fill in your data. How does that make it a scam. You pay what you see, whether with a credit card or with Paypal. If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best regards, YourKeto Team