Your Keto DietSo you decided to go keto but you're still not sure where to start? Feeling overwhelmed by all the information and recipes on the web? No worries, we're here to help! Simply complete our 2-minute test, let us know what you like and what your habits are. Our algorythm, internally developed by professional nutricionists will give you the perfect, easy to follow menu, including grocery list and top up videos! Make the first step to a healhier lifestyle with Your Keto Diet!
Your Keto Diet (yourketo.diet) has 571 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Nicole K.
Rezygnuje ze subskrypcji. Nicole Kowalczyk
Response from Your Keto DietNov 30, 2020
Dear Nicole, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best Regards, YourKeto Team
Katarzyna I.
Widzę że nie tylko ja jestem oszukana! Kupiłam dietę tylko na jeden miesiąc tymczasem w kolejnym miesiącu zostały pobrane bez mojej zgody pieniądze z mojego konta. Chcę natychmiast zrezygnować z subskrycji oraz żądam zwrotu pieniędzy za drugi miesiąc ponieważ to oszustwo. Nie zgadzałam się na więcej niż jeden miesiąc.
Response from Your Keto DietNov 30, 2020
Dear Katarzyna, You have signed up for a monthly subscription to the Keto diet meal plan services. Please note that it is clearly specified right next to the price on all payment stages of the registration process that the amount is billed every month. If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best Regards, YourKeto Team
Magdalena S.
Nie mogę zrezygnować ze subskrypcji
Response from Your Keto DietNov 27, 2020
Dear Magdalena, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best Regards, Your Keto Support Team
Danni O.
I tried to stop them taking extra money from my account but their form submission kept failing, they had zero phone number contact, and failed to make the buyer fully aware they would be charged monthly.
Response from Your Keto DietNov 27, 2020
Dear Danni , You have probably signed up for a monthly subscription to the Keto diet meal plan services. Please note that it is clearly specified right next to the price on all payment stages of the registration process that the amount is billed every month. We would be happy to help you out with your request. Just send us an email to [email protected] , we would need your email address, payment method, and date of purchase, or the meal plan ID in order to find you in our system and cancel your subscription. Kind Regards, Your Keto Team
Ula K.
Proszę o anulowanie subskrypcji. Urszula Kania-Kónya
Response from Your Keto DietNov 27, 2020
Dear Ula, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best Regards, YourKeto Team
Monika Z.
Rezygnuję z subskrypcji, proszę o zwrot pieniędzy, które zostały bezpodstawnie ściągnięte z mojego konta Monika Zurawlew
Response from Your Keto DietNov 24, 2020
Dear Monika, You have chosen a meal plan subscription and it is clearly stated what and when will be billed. Please note that the normal period for a reaction from our customer support is 48h, so we have done it in a matter of a day. We hope we have solved your issue accordingly. If you need any help contact us at [email protected] Best Regards, YourKeto Team
Erin R.
Signed up to this plan Wasn’t for me Sad to see a second payment was taken without my knowledge I wasn’t aware it was a subscription and I Have contacted them to seek a refund Having contacted the team they cancelled my subscription and refunded my last payment. Great customer service. Thankyou.
Response from Your Keto DietNov 24, 2020
Dear Erin, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Kind Regards, Your Keto Team
Sara O.
Oszustwo, proszę o natychmiastowe wypisanie mnie z subskrypcji.
Response from Your Keto DietNov 24, 2020
Dear Client, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best Regards, Your Keto Team
