Kati V.
I’ve been doing keto on my own fora…
I’ve been doing keto on my own fora while and the advertisement looks great on your keto diet so I signed up. However soon as I signed up I realised the content isn’t anything what I need, the first 3 week meal plans looked boring and almost the same. There was so extra tips or ideas just copy posted things off the internet. The whole VIP experience I purchased did not feel personal at all. I thought what I’m doing on my own works better so on the same day I signed up I sent them email to ask to cancel my membership. Had no reply so week later I resent the email and again today requesting for cancellation. No response. Totally waste of money and my time. I’ll be reporting them to trading standards. I wish I had the reviews here before hand. You would think they would improve their service and product after all these negative reviews.
Response from Your Keto DietJan 20, 2021
Dear Kati, We apologize if our product did not meet your expectations and appreciate that you’re taking the time to share your concerns. Please contact us with the needed information at [email protected]: please provide us with payment information such as date of purchase, last 4 digits of the card you used, PayPal transaction number (if you used PayPal)? Also your email address, and/or the meal plan ID in order to find you in our system and cancel your subscription. Best Regards, YourKeto Team




