Your ContourReviews of yourcontour.com

TERRIBLE customer service! I have emailed and called 3 times with no response. Recieved my order 1 item doesn't fit and have questions about sizing. Will have to disput will credit card company.

so dissatisfied, cant tell you, pulling skin and releasing, big deal, massage does same thing!

I wanted this product for compression post surgery. Not only is the size chart way off from the actual size (way too big), you can't return it. This company does not have a valid return address and the return form on the website doesn't work properly. Once I did find a return address, the Post Office found that the address was not valid. Being that I'm not completely stupid and I do know how to navigate how to return an item, I find that this company is shady to say the least. I've emailed, called multiple times and now I'm out $. No good Use Leonisa or Isavela for better products and customer service.

I ordered a waist cincher. I chose small based on the measurement chart. I chose 2 day shipping, and I did get it promptly. It was too big. I requested an exchange for an extra small, and they agreed. Paid additional postage to mail it back. Mind you, this is literally the next day after receiving. I sent it back via UPS, received delivery confirmation and signature confirmation. After two weeks had passed, I still hadn't received the new one. I called them, no answer, so I left a message. The next day I called again, still no answer. I sent them 3 emails over the next week. After 5 weeks AFTER they received my return I get 3 emails, all with different stories. I respond with confusement, and the "owner" emails me back saying paypal issued a chargeback and the item was lost by the post office. I told her I shipped via ups with signature confirmation and that I didn't pay via paypal, she responds in all caps calling me a liar. I told her she must have my order confused and I received 4 more nasty emails. I lost all that money and I have no item. I don't know how they are still in business.

I purchased a body contour slip, received the garment, but it was way too big. I ordered a small, and I'm really more or a medium to large, but I wanted it to be snug. It was too big to even smooth anything out. I asked for the return code, did not receive it, kept emailing until they finally sent it. I returned the garment in original packaging with insurance for shipping. That was three months ago. I cannot get a response from them through email or phone call. The fax number has been disconnected. This company has stollen my money and kept the garment to resell. PLEASE DO NOT PURCHASE ANOTHER THING FROM THIS COMPANY!

I ordered the arm supports according to the measurements on the website. I received them and was impressed with the quality of the garment. Unfortuanately they were too big. I ordered a 3x. I probably should have ordered a 1x. I returned them. They were returned to me for not enough postage. I immediately emailed the company and told them what happened. They were nice enough and told me they would expect them and reissue the garment in the corrected size. I have never heard from the company again. I have emailed them twice. Needless to say I was/am very disappointed because I looked forward to ordering some other reasonably priced items. Now I am afraid that they may not be a legitimate company.

So I purchased a short sleeve support garment and chose it based on the sizes given. It is so small that my friend, who is way smaller than the dimensions given, cannot even get it on! It was a complete waste of money and I would have returned it if I had not thrown all of the packaging away!

The fit was horrible. I could never wear it and never will. It would fall off of my shoulders and was extremely uncomfortable.