Your ContourReviews of yourcontour.com

Had amazing treatment from Dawn, she explains side effects the benfit of having the treatment, takes her time, puts you at ease, thank you

I have been going to cool contours for years but will not be going back. It seems all the old staff have left (I wonder why) and what is left is a bunch of unqualified unprofessional young people who do not know what they are doing. My last appointment was changed at the last minute (to the following day!) I received a text/email to inform me of this. It was very inconvenient. When I did arrive I was seen by 2 young girls who bickered and did not seem to know what they were doing. I had RF microneedling and there was not the usual discomfort while they were doing it or the same results. The time before I went for HIFU and again could not feel it during the treatment (you usually do) and there were no positive results after. Finally today I missed an appointment because the confirmation emails did not come through and I could not get through to them on phone (answer machine messages full). They are charging me for the missed appointment. I’m done. Go somewhere else for better quality treatments and more professional staff.

Had a excellent experience with Michaela did my botox very experienced in her professional career very polite. It was the Newcastle clinic 9 yrs of getting my treatments done with cool contours amazing as always

I have been using cool contours for 3 years now, and travel from west Sussex, I’ve had a number of different treatments and highly recommend, the staff are all lovely friendly and professional

Had Luxia face boosters done by Dawn !fantastic very little bruising and face looks great cant reccomend them enough ,always get great service and all the girls are lovely !!

In regards to ‘Hair Heaven’ I had come in for a hair extension maintenance appointment for the cost of over £100 for them to only take 4 extensions out and put a them back in. Which is NOT what a maintenance appointment is. I then had my colour done which I was over the moon with the outcome but was then left walking out with sopping wet extensions. I felt uncomfortable to speak up whilst I was there but send a kind message shortly after explaining how upset I was with the outcome. The owner ‘Jimmy’ has been nothing but unprofessional and rude throughout the whole process. I then shortly after received a private message on WhatsApp from Jimmy saying “Your some weird obsessed Alf events fan” & “Get a job babe” & “Carey on mucking out sh*t for a living”. I am honestly appalled and shocked at all of these messages and I would not expect this from a new starting business. I would not recommend booking to get your hair done with ‘hair heaven’. I would also like to note my extensions have been awfully placed and left me in a lot of pain.

The receptionist Jenny or Jinny, I think it was, was so lovely. Honestly an angel i could not fault her. The woman who did my lips and chin fat dissolver was Michelle. She rushed so much I was only sat in the chair for 5 minutes. Bare in mind I have had the procedures done with a lovely woman who works at home by herself and it was a 45 minute appointment because she takes care. Half my chin dissolver ended up all over me the same with my lips.(I had this done in December and nothing has changed with my lips or my chin) I was numbed twice before the appointment but it made no difference she was so rough it was honestly horrendous. I’ve had my lips done since I was 18 (almost 9 years) and I’ve never had tears to my eyes since I had gotten lip filler. I would not recommend. The only reason I would come back was to speak to the owner because she was lovely.

I have been visiting Cool Contours for a number of years travelling from Essex .....all the staff I have had treatments with are knowledgeable and friendly. I tried the Luxia treatment on my neck in February and had a further appointment on 1st March with Luxia skin booster on my face. I found the results impressive...my face and neck felt smoother and looked glowing! I also noticed fine lines were much fainter. I am 68 and so so very pleased with the Luxia experience....and the wonderful staff. Well done Lucia and the Cool Contours team ....!!!