Your Book StopReviews of yourbookstop.com

I ordered a book prior to the start of class. 1 week later, no book. Reached out to find tracking information and without an explanation, apology, acknowledgement, received a response that they were refunding my money and cancelling the order. Now I'm in the second week of the course and will have to wait two more weeks to receive the book from another seller.

So awful. I ordered a textbook on 12/19/24 - weeks before it was needed. Nothing arrived. No communication. I emailed to check on 1/3/25 and was told it would be reviewed. Heard nothing back for 10 days. On 1/13/25 - I emailed AGAIN fo follow up again as my class had already started and was told the book was out of stock. They gave me the options of waiting or a refund. I asked for a refund and confirmation that it was processed. I was told on 1/14/25 that it would be refunded within a few hours and the book would be sent to for free to compensate. It is 1/27/25 - I have not been refunded nor any book ever delivered. So awful. Do NOT use this business!! 1/30/25 Per your request…. And, NO, I do not understand. Terrible service and complete lack of follow up took place multiple times. MY MASTER’s level class was impacted by your business’s failures and empty promises. I have documentation of every interaction but will not continue to give you my time to provide it. Your company should not only have my order number but documentation of the interactions. It is what you do. How about YOU do the work to figure it out versus trying to make my review look like it isn’t legitimate. Your Book Stop 12/19/24 To: Michelle Klavohn > Reply To: Your Book Stop > Your Your Book Stop order has been received! Thank you for your order Hi Michelle, Just to let you know — we've received your order #91139, and it is now being processed: [Order #91139] (December 19, 2024) Product Quantity Price Issues and Ethics in the Helping Professions (MindTap Course List) 11th Edition 1 $59.00

As stated in my previous post…no book. I did reach out by email as instructed on merchant’s response to my previous post. Their response…”SOrry we cannot find your order. Please verify email.” I am emailing them from the email on the order as I have no other emails. So much for helping my son obtain this book. I even included a screenshot of the transaction which lists all the order details. I truly think the positive reviews are fake.

I placed an order 9+ weeks ago. I have not received it yet, nor have I received any update. I have tried to phone (tel: +1 307 392 4159 seems disconnected or not functional) and used the text app on your site. No one is replying. I need to know if your site is a scam or a real company that ships books!?!

both phone numbers are fake, there is no such subscriber. No one answer to emails. The address is in WY but they charge from Hong Kong. I had to block my credit card. FRAUUUUUUUUUD!!! ALL of the reviews have been placed last month and are fake!

Returned books that i order wrong and could not get a refund on them

FRAUD. Ordered a book, 5-7 delivery on checkout, and a UPS tracking number, all seemed right at first. 10 days later, "UPS still doesn't have possession of the package yet" and the book is coming from India (!?). They refunded the money, I'll give them that. Please don't waste your time, don't order from them.

I placed an order for 4 rather expensive code books. One book arrived, from New Dehli India, but appears to be printed in the USA? I emailed them looking for my missing books and they wanted a photo of the book I received for proof, which I sent. They issued a full refund of my order with no explanation. At least I am getting my money back and have (what I hope) is a legit code book.