Your Book StopReviews of yourbookstop.com

Last update: Finally received a refund but what a hassle to get it. Update: They said the book had been lost and offered a refund which has not shown up yet after almost 2 weeks. No book, no money, still a scam. not buy from here! It's been 22 days since I placed an order. I have no book, no status, & no refund. When you contact the customer service email they say they will "escalate" your request and then nothing.

2-10-26:Edit: I wasn't sure about the books I bought, so I bought the book from the actual publisher and compared the 2. The ones I got from Your Book Stop had slightly different colors for the front cover- The Publisher's book was Navy and Yellow, whereas YBS was purply blue and orangy. The Publisher's had color photos and YBS was black and white. The printed material was identical. I'm disappointed that this was the outcome of my experiment. 11-2-25: I have ordered from them 3 times. Shipping was slow because I ordered in bulk, but I did receive all my books. All of the printing looks good. They seem authentic. There are many people on here saying their items were sketchy, but this has not been my experience. Customer service answers the query immediately, but the final answer takes a little while to show up.

I was about to make a purchase on their website, when something felt wrong, so I did some searching. The company appears to be based in India despite claiming to be inside the USA. People have received "offbrand" poor printings of books. Others have complained that when their books did not arrive, getting a refund was completely impossible. I can't say for certain whether or not it is a scam, but there are enough people online claiming to have been scammed to raise the red flag. 🚩

Order #111461 (July 31, 2025). Books from this site are a SCAM. I ordered a book for my MSN nursing program. The book has multiple typos and misspelled words. Wrong pictures and page numbers. INAUTHENTIC. After reading the site reviews, I tried to cancel my order via email an hour after I placed the book. No one responded for a week. Finally someone reached out to me stating that the order could not be cancelled because it was already shipped. Do not buy from this company.

I ordered some code books and after receiving them I realized they were the wrong ones. I returned them and never received a refund.

Buyer Beware! Read the reviews online but was sent a Counterfeit Box Set of Manga books. The design on the box was literally a Mirror Image of the design on the other side. The box was basic cardboard and did not match any of the dimensions from the official listing. Have tried to contact customer support for 2 weeks now and have not received a response other than "we are escalating it." I believe they may be delaying the process until it is past the 15 days return time. Update: 10/13/25 Order number # is 121548 Since my original post I have received 2 more emails stating they are escalating it or requesting more information internally. I have called, attempted the chat option via the website (which takes hours for a response) and nothing has been resolved. I have submitted MANY pictures proving my issues and nothing has been resolved. Once again, if you are reading this, BUYER BEWARE. I realize that this may be an isolated incident due to other reviews, but my experience so far has been a nightmare.

Everything was going well with this company, they had fast shipping and the books came in good condition. I had no issues until I purchased a certain book and it seemed inauthentic. I emailed the support team asking for a letter of authenticity and/or an invoice from their distributor. They assured me that they would send it but have I have yet to receive anything from them. I will gladly retract this bad review once they acknowledge my concerns.

I’ve been trying to get a hold of them for the last two days cause I ordered two books 5 days ago and I paid for expedited shipping and I’ve emailed them and I still haven’t got a response from this company. I needed my textbooks by today because I have class on Monday And both phone numbers you call nobody answers and nobody’s emailed me back. Does anybody have another number to get a hold of these people cause I need my books I paid. I expect my service.