customer
Non-existent customer service!
I previously had no problem with them but my recent experience has been the worst. I've been trying to get customer service to assist me with my gifted prepaid cards not wanting to activate for weeks now with no success. I've logged multiple tickets, sent multiple emails but still nothing. I've informed them that the activation deadline is in a few days, that didn't bother them. Even now I'm still waiting to be assisted. Worst service ever!!!
Response from YouPayJan 18, 2026
Sorry about this, we're going to jump on this now and get ensure it is fully resolve for you!



