You BoozeReviews of youbooze.com

Never received anything from them after ordering. Had to go through a PayPal dispute to get my money refunded. Horrible company!

Ordered 3 bottles in early September. On September 10, I received notice that my delivery was out for shipment. I met my UPS driver in the driveway, and suddenly he, for some reason could not find the box. I then got a notice from UPS that the package was being returned to sender. I immediately called Youbooze as well as sent an email with details of the strange tracking. I have sent numerous emails, and left numerous voicemails for “Tony” who has not once picked up the phone any of the 35 or more times I have called since September. Even if this wasn’t the fault of you booze, and a shipping error by UPS, I never received my product, I never received a refund, and I have never received any information regarding my order Despite numerous attempts to contact the company. I have now had to start a fraud investigation with my credit card company. I would absolutely stay away from this company as they clearly are not legitimate based upon my customer experience.

What a bunch of con artists. Order went in Aug 4. No product ever delivered. No calls from them, no emails to advise of a delay. Nothing. Don't order anything from them. You will not get your products.

Even though the item I was purchasing was hard to get and out of stock, the reps stayed in touch and offered options of equal value and taste

Placed an order in JULY and the “company” has completely ghosted me. They don’t answer the phone, don’t respond to emails and don’t return calls. This is the 2nd post I’ve made as I’m STILL trying to get my money back for a product that was NEVER received because it NEVER shipped!! A complaint was filed with the BBB (to add to the stack of other ones) and a dispute was filed with the bank. NEVER EVER AGAIN! I want to know how this hasn’t been shut down?!

The customer service from this company is non-existent. No phone service and will not answer an email. Over 6 weeks since placing my order and no responses. AVOID!!

Wow, I messed up. Should have heeded the warnings on these reviews. One month now no booze and no one will answer my questions. Kiss that 75.00 bucks good by.

I placed my order on 8/10/24. Almost 3 months later and they won't answer an email and the mailbox is full and no one answers the phone. It was a $1000 dollar order. I am about to go through my credit card company to get my money back.