YouarrivedReviews of youarrived.com

Awesome Customer Service & Product received as order. Will definitely purchase again. Great job to the You Team!

I ordered a Tag watch early in August and was looking forward to checking out this company. After a while there was a complication with the shipping on their end. I was disappointed and I let Seth (customer service liaison) know how I felt. He didn't just make a mental know of it and tell me tough- he went above and beyond to make sure I had a good experience. Since this was my first purchase- I didn't know what to expect from this company. I will say that I am very pleased with my dealings here and I look forward to doing business with them in the future. It's nice to know there is still good customer service out there.

Hey guys, thanks for my Hublot. Quick postage and as pictured.

Thanks to the folks at YouArrived for a very smooth transaction. Having escow services gave me full confidence to buy here.

Not a good experience purchasing from this company. They upload shipping information that was not correct, and shipping took a very long time. It took almost a month to receive part of my order. And when you reach out to them, they will say “we are very disappointed you are not more patient”. Not a good experience.

Product arrived just as advertised and price was lower than other retailers on line. Delivery time was a bit extended, which is the only reason I didn't give it a full 5 stars.

I bought a Rolex Batman from YouArrived. I live in Denmark and was worried initially about how the transport would work. They offered me a couple of options, one was a hand delivery and the other was armed courier. I got the watch, it was as advertised on the site and I'm super happy. I will be back!

YouArrived had a rare Patek listed on its website and we inquired without thinking anyone would bother to respond. We had tried a number of other places and everyone said it was out of stock. Within 12 hours we had a response from their customer service saying they had the watch and could provide it. To give us complete comfort they offered Escrow as payment so we didn't have to hand money over to a company we had never worked with. After we funded the escrow account, the watch was delivered within a week via armed courier to me in HK. The ONLY issue was that the price did change on us. The list price on the website was not fully accurate. Wasn't super happy about it but the increase was minimal and unlike most others, they had the watch to ship. I wouldn't hesitate to buy or sell with them.