Robert
Product is great
Product is great! Customer service response is less than 1 star. I emailed, called, texted, etc...No reply in 20 hours. Why buy from them?
Response from YosudabikesAug 4, 2025
Thank you for your feedback and for highlighting that you’re happy with the product — we really appreciate that. We're truly sorry to hear about the frustration caused by the delay in our customer service response. This is not the experience we aim to provide. Please reach out to us again at [email protected], and we’ll make sure your issue is addressed as quickly as possible. Thank you for bringing this to our attention.