York Car RentalReviews of yorkcarrental.com

Total scam, they refused to accept my commercial insurance and made me pay for crappy insurance ($3,500 deductible, even though I have full coverage collision on any vehicle I drive. Then they went on to tell me I would have to pay $25 per toll in addition to paying the tolls. Never again, avoid these crooks at all cost.

Worst car rental experience ever. Don't ever go with them. They claim I did damage to the car that I did not damage, despite the pictures I submitted when I got it. And then the charge to my insurance company was bizarrely expensive. Four months later and I'm still dealing with them. Very bad customer service, too.

We reserved well in advance. Gave them our flight info. No shuttle. No answer on the phone. Rental shuttle from a different company took us to their door, and come to find out they had closed several hours earlier. Now instead of our good price of $250 for the week the “legit” rental agencies wanted $750!!! BEWARE!! Total scam.

DO NOT!! This place was an absolute racket. Our flight was delayed and they close at SIX. We had to come back the next day. Called ahead to make sure my husband could pick up the car - they said no problem, then he got there and they said no, we now have to pay to add him to the booking. Then they tell us insurance is compulsory- after we had already paid and couldn’t get a refund, so we ended up paying FOUR TIMES the original price. Don’t do it.

They don’t deserve one star, but I cannot find 0 Star. This company is a big scam, please AVOID!!! We had a over 10 days reservation and traveling with a 10 month old baby. We called when we were at Denver airport to confirm our car pickup. After more than 30 minutes waiting for shuttle, and another 15 minutes ride, we arrived the car rental place and they told us they HAVE NO CAR FOR US and our reservation was cancelled. After waiting another 1 hour there, they cannot find car for us and we had to find a new car rental. This is ABSOLUTELY NOT ACCEPTABLE. Please don’r ever use this company. They should SHUT DOWN their business since they cannot provide customer cars with existing reservation.

Absolute scam. They will do anything and everything to charge you. Don’t expect to get your deposit back. I should’ve known because I had two people call to complain with staff while I waited for my rental.

Terrible employees at this place. The policies are horrific. Total scammers. Never EVER use this place for your rental car needs. I hope they lay off their current workforce and replace their policies.

Worst rental experience I have ever had. We paid the rental in full months before arriving to the airport. Once we get to the counter my car was not available so they mentioned I would have to wait 5 hours or pay for an upgrade. Also told me because I arrived earlier than expected I had to pay for an extra day being my flight out would be a few hours later on the day I was supposed to bring it back. They charged my card at arrival over $800 with the deposit and new charges on top of the $280 I spent for the rental. When we returned the car no one was there, the office was closed, no shuttle was available. We had to pay for an uber to get to the airport on time. They kept $364.16 of my deposit and when I called to ask them, they were very rude saying I needed to email support because the office was closed, they charged another day at that price is insane. I WOULD NEVER RECOMMEND THEM TO ANYONE. DEFINTLY A SCAM!